Business Consultant

About My. Operator: My. Operator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, My. Operator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform.

Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, My. Operator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Responsibilities

Conduct in-depth research to identify and prospect for qualified leads. Utilize various channels such as email, phone, and social media to connect with potential customers. Effectively qualify leads through needs discovery conversations to understand their challenges and pain points. Develop strong communication skills to present product features and benefits compellingly.

Maintain accurate records of all lead interactions within the CRM system. Contribute to the continuous improvement of the sales development process. Product Expertise: Maintain an in-depth knowledge of My. Operator's product offerings, staying up-to-date with new features and capabilities. Consultative Selling: Engage in consultative selling, proactively identifying opportunities to enhance the customer's communicationinfrastructure.

CXO Interaction: Conduct effective discussions with CXOs and key decision-makers to influence their adoption of My. Operator solutions. Market Insights: Stay informed about industry trends, competitor activities, and market dynamics to make informed sales decisions. Sales Collateral: Develop and deliver compelling sales presentations, proposals, and other collateral to effectively communicate the value proposition of My.

Operator.

Requirements

Bachelor's degree in Business, Sales, Marketing, or a related field. MBA or equivalent is a plus. Strong business acumen and the ability to understand complex customer environments. Excellent communication, negotiation, and interpersonal skills. Customer-centric mindset with a passion for delivering exceptional customer experiences.

Self-motivated, goal-oriented, and ability to work independently with minimal supervision. Proficiency in using CRM tools and other sales productivity software. Knowledge of the Indian enterprise market and telephony solutions is advantageous. Analytical skills: The candidate should be able to use data to drive decisions and optimize team performance.

They should have experience tracking and analyzing customer success metrics, and be able to use this data to identify areas for improvement and make data-driven decisions.

Benefits

Paid Time Off Device & Wi. Fi Reimbursements Health Insurance, etc Competitive compensation package with attractive incentives. Opportunity to work in a dynamic and growth-oriented environment. Continuous learning and development opportunities. Collaborative and supportive team culture.