IT Help Desk Specialist

Get to Know Us With a company built on family—by family—it’s no surprise that working here is so much more than just putting on a hard hat and work boots. At Crossland, you join a group of Real Builders who care about bringing long-lasting facilities to our clients and providing the best culture and opportunities for our employees.

With our own in-house education program, you’ll find the resources, support, and training necessary to put you on the path to success.

Benefits

• Paid Time Off When you want the best team, you offer benefits accordingly. Competitive pay, a family atmosphere, and great benefits are part of our culture of celebrating and appreciating our people. Health, Dental and Vision Insurance Life Insurance 401(k) retirement plan with guaranteed match Flexible Spending Account Paid time off Holiday pay Paid education opportunities Perks Company Apparel Safety Incentives for Field Employees Milestone Anniversary Gifts Company Events (Picnics and Christmas Party) Diaper Bundle Program for new parents Flu Shots, and so much more!

About the Role

We are seeking a skilled IT Help Desk Specialist to join our team. The ideal candidate will provide technical support to end-users by diagnosing and resolving hardware, software, and network issues.

Key responsibilities include

responding to help desk requests, troubleshooting system problems, installing and configuring software, and maintaining documentation of IT processes. The role requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. THIS IS NOT A REMOTE POSITION EEO M/F/D/V