Customer Experience Specialist

Join the Team: Sales & Tech Consultant 🚀

Kia Mazda of New Bern | New Bern, NC

Still think "car sales" is just suits and cold calls? Think again. We’re rewriting the script on how people buy cars, and we need a Sales & Tech Consultant who is ready to dominate a digital-first market.

Why You’ll Love It Here

We know the old-school dealership grind isn't for everyone. That’s why we’ve modernized the experience:

• Tech-Driven Workflow: You won’t be buried in paperwork. We use the latest CRM tools, digital marketing platforms, and AI-driven lead management to help you close deals faster.
• No Experience? No Problem: We don’t just hire "car people." We hire communicators, creators, and problem-solvers. Our training program is designed to turn your hustle into high-level expertise.
• The Vibe: A fast-paced, high-energy environment where your input actually matters. We’re a leadership-heavy group that focuses on coaching, not micromanaging.

What You’ll Be Doing

• Digital Matchmaking: Use our inventory data to find the perfect ride for your clients before they even step onto the lot.
• Content Creation: Utilize your social media savvy to showcase our latest arrivals (like the new 2025 Silverado RST) and build your personal brand.
• Relationship Management: Manage your pipeline through our BDC and digital portals to keep your customers engaged and excited.
• Consultative Selling: Forget the "hard sell." You’re an educator and a guide helping people make one of the biggest purchases of their lives.

What You Bring to the Table

• The Hustle: You’re self-motivated and love the feeling of hitting a goal.
• Tech Literacy: You’re comfortable navigating multiple platforms, apps, and data visualizations.
• Communication: You can talk to anyone—whether it’s via text, DM, video chat, or in person.
• Growth Mindset: You want a career, not just a paycheck. You’re looking for a path into management and leadership.

The Perks

• Uncapped Earning Potential: Your paycheck is a reflection of your effort.
• Benefits: Health, dental, and vision packages that keep you covered.
• Employee Discounts: Drive the brands you represent.

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Ready to level up? Skip the boring cover letter. Apply today and let’s talk about how you can help us shape the future of New Bern Automotive Group.