Billing & Collections Specialist

Job Details: Job Location: Caldwell Country Chevrolet II

• CALDWELL, TX, Position Type: Full Time, Salary Range: Undisclosed, Job Title: Billing & Collections Specialist Location: Caldwell Country Chevrolet – Caldwell, Texas Job Type: Full-Time USA Automotive Partners is seeking a highly organized, detail-oriented, and motivated Billing & Collections Specialist to support the accounting operations across our automotive dealership network.

Essential Duties

Billing & Invoicing: Prepare and process customer invoices accurately and timely, verifying purchase orders, vehicle information (VINs), pricing, and delivery documentation. Accounts Receivable: Monitor aging reports, identify overdue balances, and proactively contact customers to secure timely payments. Collections Management: Maintain consistent follow-up with commercial, fleet, municipal, and retail customers while documenting collection activities and payment commitments.

Dispute Resolution: Investigate and resolve billing discrepancies, payment shortages, and customer account issues in coordination with Sales, Fleet, and Accounting teams. Cash Application: Assist with posting payments, reconciling customer accounts, and resolving unapplied cash or payment discrepancies. Reporting: Provide regular updates on outstanding receivables, collection activity, anticipated payments, and delinquent accounts.

Process Improvement: Identify opportunities to improve billing accuracy, reduce Days Sales Outstanding (DSO), and strengthen cash flow.

Qualifications

Qualifications

& Experience Minimum 2 years of billing, accounts receivable, collections, or related accounting experience preferred. Automotive dealership, fleet sales, or high-volume billing experience strongly preferred. Strong Microsoft Excel skills; familiarity with Oracle Net. Suite, Microsoft Dynamics 365, or dealership management systems is a plus.

Excellent communication, organizational, and problem-solving skills. Ability to manage multiple priorities, meet deadlines, and work independently. Strong attention to detail, accountability, and commitment to customer service. Professional yet persistent approach to collections and resolving outstanding balances.