Quality Project Officer

Our Story: The a2 Milk Company, driven by science and a pioneering spirit, disrupted the dairy and infant milk formula industry. Our vision is to create an A1-free world where dairy nourishes all people and our planet. The a2 Milk Company seeks to achieve this through the naturally occurring a2 Milk® difference and by bringing a more sustainable approach to dairy.

The role: Reporting to the Quality Release Lead and based at our Pokeno manufacturing site, you will support the day-to-day assessment and release of raw materials and packaging materials, helping ensure they meet the quality standards required by a2 Nutritionals NZ Limited. Working closely with our Supply Chain, R&D, Manufacturing and Technical teams, you'll review quality documentation, coordinate laboratory testing, manage material non-conformances and support MPI transfer documentation.

This is a great opportunity to contribute to quality assurance within a busy infant formula and dairy powder manufacturing environment. This role is on a fixed term contract until June 2027. More specifically, you will be involved in: Reviewing Certificates of Analysis (COAs) and assessing raw materials and packaging materials for release.

Coordinating laboratory testing, following up on results and recommending additional sampling where required. Managing material non-conformances, working with suppliers on investigations and recommending appropriate usage decisions. Monitoring recurring quality issues and escalating trends to Procurement. Supporting foreign ingredient certificates and raising, approving and managing transfer documents through the MPI Trade Certification Platform.

Reviewing Certificates of Analysis to ensure customer requirements are met. Preparing and updating quality documentation as required. Supporting quality improvement projects and contributing to quality team objectives.

What you will bring

2–3 years' experience working in a laboratory or Quality team, ideally within the infant milk formula, dairy or food manufacturing industry A broad understanding of food processing and current Good Manufacturing Practice (cGMP). Knowledge of food science, food microbiology and prerequisite programmes. An understanding of material and product release processes.

Knowledge of MPI transfer documentation processes would be an advantage. Strong problem-solving skills and the ability to assess quality issues and recommend appropriate actions. Good communication skills, with the ability to work effectively with internal teams, suppliers and external laboratories. A proactive, can-do attitude, with the flexibility to adapt to changing operational requirements and support the wider team when needed.