Medical Front Desk Receptionist / Patient Care Coordinator

Medical Front Desk Receptionist / Patient Care Coordinator 2029 1st Ave, New York, NY 10029 Full-time | $20–$23 per hour Schedule: Monday, Wednesday, Friday, 8:30 a.m.–7:00 p.m. We’re looking for a friendly, organized, and reliable team member to welcome patients, manage scheduling, and keep our front desk running smoothly.

Responsibilities

Greet patients and handle check-in, check-out, forms, and authorized payments. Schedule and confirm appointments; follow up on referrals, cancellations, and missed visits. Verify insurance benefits and authorization requirements, and track approved visits. Answer calls, respond to messages, and process incoming documents.

Keep patient records accurate and confidential. Work closely with therapists and staff, and bring unresolved issues to management.

Qualifications

Strong communication and customer service skills. Dependable team player with good organization and attention to detail. Comfortable using computers and managing multiple front desk tasks. Medical office, scheduling, or insurance verification experience preferred. Spanish-speaking skills preferred.