Talent Acquisition Supervisor PTS

Work Schedule : 15-20 hours per week; shifts based on operational needs of the organization. Hybrid eligible, depending on operational needs OVERVIEW Associated Students, Inc. (ASI) employs student-focused professionals with equity-mindsets. Established in 1963, Associated Students, Inc. (ASI) is a non-profit corporation led by a 14-member board of elected student leaders.

ASI is an auxiliary organization authorized by the California State University Board of Trustees to perform Student Life functions for Cal Poly Pomona students. ASI provides opportunities for student engagement, student leadership and employment, and a multitude of Student Life programs and services e.g., recreation and wellbeing, student union and activities, student government, clubs and organizations, food pantry, and childcare.

The administrative and student support areas of ASI include human resources, financial services, information technology, facilities management, and marketing. ASI employs approximately 500 part-time students and 60 full-time staff members. ASI accepts the responsibility for conscientiously managing mandatory student fees and state-owned facilities: $18M annual operating budget, $5M annual debt service, approximately $24M in reserves, and 294,253 square feet of student space (student union, recreation center, and pool).

ASI is in the Cal Poly Pomona Division of Student Affairs with a dashed reporting line to Administrative Affairs. ASI serves the entire campus population, including over 28,000 students. As an evolving learning organization, ASI is human-centered and strives to live its values of care and growth. The purpose of ASI is to transform lives by engaging every student.

With a commitment to learning, continuous improvement, and innovation, ASI employs dynamic team members who support team learning, co-creation, radical candor, psychological safety, growth mindset, and live out equity, diversity, and inclusion practices. The Human Resources (HR) department consists of a team of dynamic individuals who are committed to navigating the exciting and unprecedented opportunities presented to them.

HR is currently in the process of restructuring into four distinct units (Talent Acquisition, HR Systems and Compensation, Employee Experience and Manager Support), exploring new opportunities, implementing new systems, expanding outreach, cleaning up old processes, reviewing and rethinking policies and practices to add greater value to the humans they serve and the student experiences they support.

It’s an exciting journey to be on, where HR can co-create and make positive changes, remove unnecessary barriers, and streamline what they do. With bold ideas, the specialized knowledge, and experiences of team members, learned failures, and constant analysis and execution—the HR department is a powerful strategic asset to ASI.

POSITION DEFINITION Under the supervision of the Talent Acquisition Manager, the Talent Acquisition Supervisor provides oversight for the candidate experience area in Human Resources (HR) assisting with the recruitment process from the point of application submission through the completion of onboarding. This role supports the development and management of a human-centered talent strategy, focusing on stakeholder relationship building and ensuring an inclusive candidate experience.

The Talent Acquisition Supervisor assists in implementing and managing an efficient, human-centered acquisition process, providing high-touch, prompt communication to support both recruits and hiring managers throughout the entire post-application process. In alignment with ASI’s guiding ideas, the Talent Acquisition Supervisor contributes to a student learning-centered HR Department by working collaboratively with organizational stakeholders.

ESSENTIAL DUTIES

Supervisory Responsibilities

• Responsible for supporting the recruitment, supervision, training, development, performance management, and guidance as needed to area personnel, setting goals, preparing evaluations of their performance, and cross-training to effectively work towards a cohesive, collaborative, and synergistic team of 8 Talent Acquisition Assistants.
• Ensure assigned operations in the area are carried out in accordance with established policies and procedures based on organizational and department goals and progressive human-centered HR standards
• Manage the Talent Acquisition Assistant team to ensure that work is properly allocated and completed in a timely and accurate manner and guide overall priorities for the department area. Talent Acquisition
• Provide assistance developing and providing oversight of the acquisition team to effectively screen candidates, lead inclusive interview teams, select top candidates in collaboration with the hiring manager/team, and provide effective and timely communication for candidate status and daily onboarding support
• Assist in oversight of the organizational onboarding process and applicable documentation in compliance with all applicable laws and regulations, including, but not limited to, position offer, onboarding paperwork, and clear, timely communication.
• Assist with the creation and continuous improvement of a seamless, engaging, and transparent candidate journey from application to the onboarding transition
• Assist with the design and implementation of acquisition strategies that actively promote diversity and inclusivity in the hiring process
• In collaboration with hiring managers, assists in analyzing current and future part-time staffing needs and acquisition timelines to ensure strategic talent acquisition
• In collaboration with key stakeholders, leverage acquisition metrics, including but not limited to time-to-fill, quality of hire, and source effectiveness, to assist in refining strategies and processes to support organizational needs
• Support the management of the university (CSU’s) student eligibility process and oversee that the required checks are completed
• Ensure proper Background Check procedures are followed according to policy and communicating any inconsistencies, discrepancies, or clearance issues to the Talent Acquisition Manager
• Assist in ensuring the initial reporting of EDD compliance
• Assist in oversight of the E-Verify process, compliance, records and any required communication to candidates, employees and management.
• Manage onboarding administration for incoming staff; ensure timely processing of new employee documentation and transition to the employee experience team
• Assist with analyzing existing recruitment, onboarding, process and services for compliance and efficiency, making recommendations for change as needed
• Assist in the development, documentation, and implementation of standard operating procedures for the screening, candidate selection, and onboarding process, including human-centered best practices
• Collaborates with stakeholders, co-develops and provides oversight for the talent acquisition dashboards, reports, ensuring key organizational and departmental metrics are attained
• Collaborates with key stakeholders in providing oversight of historical records, current and future talent acquisition activities
• Collaborates with organizational and department/unit stakeholders with area/unit updates, process changes and cross-area/unit initiatives
• Assists in identifying acquisition-related themes through data and presents findings and recommendations for implementation
• In collaboration with stakeholders, oversee the development, maintenance, and implementation of Standard Operating Procedures (SOPs) for the talent acquisition area
• Assist with general HR inquiries, issues, and discrepancies from employees, managers, and administrators, as needed General
• Maintains an inclusive environment by providing exceptional customer service for ASI staff, management, and candidates
• Actively stays updated on current screening, interviewing, and onboarding best practices and trends including compliance with all legal requirements
• Role model the behaviors of ASI core values, constantly challenging one’s mental models as an active learner
• Attend all ASI required trainings, including but not limited to, annual all staff and department retreats
• Performs other related duties, as assigned MINIMUM QUALIFICATIONS
• 12 credit/units in Management and Human Resources (MHR), or equivalent
• 6-12 months of customer service experience required
• 1-2 years of leadership experience required
• 6-12 months of recruitment, talent acquisition, or onboarding experience required
• 6-12 months of hands-on experience with an ATS and a HRIS required KNOWLEDGE, SKILLS AND ABILITIES
• Ability to handle all activities and highly confidential information with patience, discretion, excellent professional judgment, courtesy and tact
• Knowledge and ability to develop and implement effective and efficient processes, procedures, and solutions
• Ability to plan and review a variety of activities and meet important deadlines.
• Knowledge of, or ability to quickly learn, CSU and ASI policies and procedures.
• Ability to change priorities when needed to meet changing and overlapping deadlines.
• Demonstrated ability to communicate effectively, both orally and in writing, with diverse student, staff, faculty, and community members in a courteous manner with emphasis on customer service.
• Effective interpersonal skills with ability to guide others in a collaborative manner.
• Must be able to establish and maintain effective working relationships within a diverse multicultural environment.
• Technical fluency with computer skills using standard office software (e.g. Microsoft Office Suite) and HR related databases.
• Ability to work with limited supervision, take initiative and make sound decisions within established guidelines.
• Demonstrated ability to maintain confidentiality and a diplomatic, professional demeanor POSITION SENSITIVITY Based on the duties and responsibilities of this position, this position has been designated to be a sensitive position with access to sensitive data. A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. BACKGROUND CHECK A background check (including a criminal records check) must be completed satisfactorily before any candidate can begin employment with Associated Students, Inc., Cal Poly Pomona. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current ASI employees who apply for this position. EMPLOYMENT ELIGIBILITY Employment with ASI is open to any Cal Poly Pomona student who is eligible to work and has the legal right to work in the United States. In addition, student employees must be currently enrolled in a minimum of 6.0 units (undergraduate) and 4.0 units (graduate), international student employees must be enrolled in a minimum of 12.0 units (undergraduate) and 6.0 units (graduate) at the end of the add-drop period. Student employees are required to have a minimum overall and Cal Poly Pomona GPA of 2.0 and be in good academic standing with the University. Individuals enrolled only in Extended University are not eligible for hire. Exceptions to the unit load requirement are allowed during the summer term and for students who have applied for graduation for the current term. WORK ENVIRONMENT Frequently required to sit, talk and hear; manual dexterity, eye-hand coordination, and verbal communication; use of office equipment: telephones, computer, calculator, copier and fax. MANDATED REPORTING REQUIREMENT In compliance with the California Child Abuse and Neglect Reporting Act (CANRA) and the CSU Executive Order 1083, each ASI employee is designated as a mandated reporter and is required to sign an Acknowledgment of Mandated Reporter Status and Legal Duty to Report Child Abuse and Neglect. SYSTEMWIDE SMOKE AND TOBACCO FREE ENVIRONMENT EO 1108: Cal Poly Pomona is a smoke and tobacco-free campus. Please refer to the link below for policy information. http://www.calstate.edu/EO/EO-1108.html&nbsp ;