Client Success Manager I (French Canadian/English)

The Client Success Manager I is responsible for ensuring that One Inc clients have a seamless and positive post-go-live experience. As the face of the customer experience, you will oversee and represent operational touchpoints that matter most across Support, Engineering, Product, Payment Operations, and Security/Compliance. You will engage assigned clients through regular Customer Experience Reviews (CXRs), maintain alignment with operational sponsors and stakeholders, and proactively identify opportunities to improve client experience. This role supports a portfolio of English- and French Canadian-speaking clients and requires the ability to communicate professionally in both English and French.