Accounts Receivable Specialist

Accounts Receivable Specialist Turn Outstanding Receivables Into Strong Client Relationships Help Drive the Financial Engine Behind Smarter Transportation At Transit Technologies , we're transforming the future of mobility. As the parent company of a growing portfolio of transportation technology companies, we help public agencies, universities, healthcare organizations, and private transportation providers manage every stage of the transportation lifecycle through innovative software and technology-enabled services.

Behind every successful partnership is a finance team that keeps business moving. We're looking for an Accounts Receivable Specialist who sees collections as more than collecting payments—they build trusted relationships, solve problems, and help improve the financial health of the business. If you're energized by ownership, enjoy working cross-functionally, and thrive on turning challenges into solutions, we'd love to meet you.

The Opportunity As our Accounts Receivable Specialist , you'll manage a portfolio of business-to-business customer accounts while partnering closely with Sales, Client Success, and Accounting to accelerate cash collections and deliver an exceptional customer experience. Success in this role requires someone who is proactive, organized, persistent, and solutions-oriented.

You'll investigate payment issues, remove obstacles, and build relationships that encourage timely payment while protecting the customer experience. This is an excellent opportunity for someone who enjoys balancing analytical work with customer communication and wants to make a measurable impact on company performance.

What You'll Do

Own Your Portfolio Manage a portfolio of assigned customer accounts and drive timely collection of outstanding invoices. Build productive relationships with customers while maintaining professionalism and accountability throughout the collection process. Proactively identify aging risks before they become larger issues.

Drive Results Conduct outbound collection calls and email outreach to secure payment commitments. Consistently follow up on payment promises until invoices are resolved. Prioritize collection activities based on aging, risk, and business impact. Solve Problems Research and resolve billing questions, payment delays, short pays, unapplied cash, deductions, and disputed invoices.

Collaborate with internal stakeholders to remove barriers preventing payment. Escalate complex issues appropriately while maintaining a positive customer relationship. Partner Across the Business Work closely with Sales, Client Success, and Accounting to improve collection outcomes. Assist with account reconciliations, payment applications, and month-end AR activities.

Maintain accurate documentation of customer communications and account status. Continuously Improve Look for opportunities to improve collection processes, customer communication, and operational efficiency. Contribute ideas that reduce aging, strengthen cash flow, and enhance the customer experience.

What You'll Bring

Required Qualifications 2+ years of Accounts Receivable, B2B Collections, or related finance experience. Experience managing customer account portfolios and resolving payment issues. Strong written and verbal communication skills with the confidence to have professional collection conversations. Knowledge of: Accounts receivable aging Account reconciliations Payment application Collections best practices Proficiency with Microsoft Excel, Outlook, and ERP or AR software.

Excellent organizational skills with the ability to manage multiple priorities and deadlines.

Preferred Qualifications

Experience with Gaviti or other collections management platforms. Experience in SaaS, technology, recurring billing, or high-volume invoicing environments. Experience handling customer disputes and cross-functional issue resolution. What Success Looks Like Within your first year, you'll help us: Reduce aging across your assigned customer portfolio.

Increase collection effectiveness through proactive communication. Resolve payment issues quickly while maintaining positive client relationships. Maintain highly accurate account documentation and payment records. Partner effectively with internal teams to improve cash flow and customer satisfaction. Identify process improvements that create greater efficiency for the Finance team.

Who Thrives Here Our best team members consistently demonstrate these qualities: Drives Results Relentlessly You don't wait for invoices to become overdue. You stay ahead of your portfolio, follow through on commitments, and consistently improve collection performance. Owns It You take responsibility for your accounts from beginning to resolution.

When obstacles arise, you solve them rather than passing them along. Thinks Critically, Acts Decisively You investigate root causes, evaluate options, and make sound decisions that balance customer relationships with business objectives. Communicates with Impact Whether working with customers or internal partners, you're clear, professional, respectful, and confident.

Inspires and Elevates Others You collaborate across departments, build trust, and help create solutions that benefit both customers and teammates. Obsessed with Growth You look for opportunities to improve processes, embrace feedback, and continually develop your skills. Raises the Standard You take pride in accuracy, organization, responsiveness, and delivering exceptional work every day.

Coachable You welcome feedback, adapt quickly, and are always looking for better ways to succeed. Why you should join our team . . •At Transit-Technologies, we hire team members who can take initiative and ownership of their role and are dedicated to finding new clients and enhancing the experience of existing ones. Our work is extremely fast paced and never the same from day to day, and our team members appreciate the autonomy to manage their daily workload and contribute to the success of our company.

Our sales team members work with amazing software solutions that have a great impact on the transportation industry providing service to their communities every day. Our team members find that the experience they gain helps them grow in their technical expertise and overall sales presentation skills, contributing to their overall professional development.

•Transit-Technologies is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee based on race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information, or any other legally recognized protected basis under federal, state, or local laws, regulations, or ordinances.