Customer Service Agent

Customer Service Agents (CSA) are responsible for answering a large volume of inbound telephone calls related to dental insurance, while following communication scripts, navigating a computer, and handling a wide variety of topics. CSAs will combine excellent customer service and problem-solving skills, work independently and as part of a team. Training may be conducted in-person or virtually, and CSAs must be able to adhere to the Company's Remote Work Policies to be considered for this role.

The position is located in Minnesota: Remote (must reside in MN), Hybrid, or On-site (Bemidji or Minneapolis).

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment authorization at this time.