Infrastructure Cloud Administrator

PURPOSE The Infrastructure Cloud Administrator is responsible for administering, monitoring, and improving cloud, hybrid, and on-premises infrastructure environments. This role supports reliable and secure operations across cloud platforms, identity services, virtual servers, storage, networking, backups, and system monitoring.

The ideal candidate combines hands-on cloud administration experience with strong knowledge of Cisco networking, firewall management, network segmentation, and secure connectivity between cloud and on-premises systems. FUNCTIONS

• Cloud Infrastructure Administration: Design, deploy, configure, maintain, and monitor AWS and Azure cloud environments, including virtual machines, storage, networking, identity and access controls, backups, logging, and performance monitoring.
• Privileged Access Management (PAM): Administer and enforce privileged access policies to secure critical systems and data, ensuring least-privilege principles are followed.
• Infrastructure Planning: Support cloud and network infrastructure planning aligned with organizational goals, operational needs, security standards, and business continuity requirements.
• Monitoring and Alerting: Monitor system, network, and cloud platform alerts; review logs; escalate issues; and support timely resolution of availability, performance, and security-related events.
• Cisco Networking Administration: Administer, secure, and troubleshoot Cisco network infrastructure, including switches, routers, VLANs, routing, access control lists, VPN connectivity, and network segmentation.
• Patch, Vulnerability, and Compliance Support: Support patching, vulnerability remediation, configuration reviews, and compliance activities in alignment with organizational policies and applicable regulatory requirements.
• Operational Support: Assist with troubleshooting, containment, remediation, and documentation of cloud, network, firewall, and infrastructure incidents.
• Vendor and Stakeholder Engagement: Coordinate with vendors, service providers, and internal IT teams to support cloud services, networking, firewall platforms, licensing, support cases, and infrastructure improvements.
• Documentation and Standards: Maintain documentation for cloud environments, network configurations, firewall rules, operational procedures, diagrams, and administrative standards.
• Collaboration and Technical Support: Serve as a technical resource for cloud, network, firewall, and infrastructure administration, collaborating with IT teams to maintain reliable and secure operations.
• Other duties as assigned. REQUIRED SKILLS/ABILITIES
• Strong analytical and problem-solving abilities
• Excellent communication skills
• Ability to work collaboratively in a team environment PREREQUISITES FOR THE POSITION
• Education: Bachelor’s degree in information technology, Computer Science, or a related field is desired. Equivalent enterprise-level work experience will be considered. Relevant cloud, networking, or systems administration certifications are preferred, such as AWS, Azure, Cisco, or related certifications.
• Minimum Experience: 3-7 years of progressive experience in IT systems administration, networking, infrastructure operations, or cloud administration, with at least 3 years focused on cloud platform administration. Demonstrated experience administering Cisco network infrastructure and enterprise firewall platforms. Experience working in a financial institution, particularly a credit union, is highly desirable.
• Technical Skills:
• Cloud Platforms: Extensive hands-on experience administering AWS and Azure environments, including compute, storage, networking, identity, monitoring, backup, and automation services.
• Networking: Hands-on understanding of Cisco networking, routing, switching, VLANs, VPNs, network segmentation, and secure hybrid connectivity between cloud and on premises environments.
• Firewall Administration: Experience managing firewall policies, access control rules, NAT, site-to-site VPNs, remote access VPNs, intrusion prevention features, traffic inspection, and firewall log analysis. Cisco firewall experience, such as Cisco ASA, Firepower, or Secure Firewall, is preferred.
• Administration Tools: Hands-on experience with cloud management consoles, monitoring tools, backup platforms, endpoint or server administration tools, PAM, SIEM, or related infrastructure management systems.
• Infrastructure as Code and Automation: Experience with Terraform, Azure Bicep, AWS Cloud. Formation, ARM templates, Power. Shell, or scripting tools to automate cloud resource deployment, configuration management, and operational tasks.
• Working Conditions: Full-time, on-site position. Professional office setting with a collaborative atmosphere. Occasional travel may be required for meetings with members, partners, regulatory agencies and conferences. Availability for occasional evening or weekend work may be necessary during high-priority activities, business events, or special projects. May require prolonged periods of sitting, using a computer, or attending meetings. Minimal physical exertion required but may need to lift items up to 40 pounds.