Strategic Account Manager

亮点 / Highlights:

1. Unique exposure to frontline operations allows strategic account managers to synergize with various stakeholders, quickly understand business models, achieve personal growth, and gain experience for future international expansion.
2. Opportunities to make a significant impact on the growth and success of our company in a new market from day one.
3. Opportunities for professional development and career growth within a rapidly expanding start-up company.
4. Our diverse team consists of colleagues from Hong Kong and mainland China, with different cultural and professional backgrounds, working together to achieve mutual success and creating a cool, fun working environment. Job Highlights:
5. Unique exposure to frontline operations: As a strategic account manager, you have the opportunity to fully collaborate with various stakeholders, quickly understand business models, and achieve personal growth.
6. Explore the vast potential of overseas business together: Starting a business from scratch provides ample room for you to demonstrate your abilities and accumulate experience for future international expansion.
7. A diverse team: Working with colleagues from Hong Kong and mainland China, with diverse cultural and professional backgrounds, fostering mutual success and a cool, fun working environment!

岗位职责 / Duties: We are seeking a Strategic Account Manager to build and maintain strong, long-lasting relationships with our most Strategic Partner Accounts. You will be responsible for the development and growth of strategic accounts on Keeta. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results.

Responsibilities

1. Relationship Management: Establish long-term relationships with out most strategic partners, including some top F&B Group and Brands in Middle East. Interact effectively with different key persons(KP) within the partner and have the ability to influence senior executives.
2. Business Growth: Contribute to business strategy development and identify key initiatives that drive growth and improve the end customer & merchants experience. results.
3. We are exploring new approaches and ideas for delivery operations in collaboration with brand partners, combining the current state of the local food and beverage (F&B) industry with the value of online food delivery platforms. We are urgently seeking a strategic account manager who is proactive and willing to break with the status quo to form a sustained, long-term strategic partnership with GCC's top catering brands. This manager will take responsibility for the strategic client's cooperation and growth on Keeta from the perspective of a brand performance leader, addressing the higher operational and management requirements of chain clients, and driving the digitalization and takeaway development of Hong Kong's catering industry.

Job Responsibilities

1. Customer Relationship Management: Clearly understand the organizational structure and objectives of strategic clients; establish long-term, friendly strategic partnerships with different key personnel (KPs) within the brand; influence key KPs such as C-Level management.
2. Brand Performance Growth: Develop platform operation strategies aligned with the brand strategy and achieve consistent goals with clients; effectively collaborate with internal teams (marketing, operations, product, etc.) to build resources to solve brand issues and support the achievement of brand goals.
3. Key Project Implementation: Proactively initiate or undertake high-priority key projects such as new brand expansion, single-brand marketing, and large-scale promotional recruitment, and achieve effective results.
4. Brand Strategy Innovation: Combine the current state of the local catering industry with the value of food delivery platforms to explore new approaches and ideas in areas such as digital marketing, event operations, product operations, and food delivery store development.

任职要求 / Requirements:

1. 3+ years working experience from Food Delivery/Aggregator space and have related experience in business collaboration: candidates who have been involved in business development such as key account sales, channel/vendor management, or project manager in third-party companies and believe they can handle it well are all welcome to try.
2. Business sense and good judgment: Understand the partner's operating structure and cost structure, and make judgments and decisions based on basic business principles. Having insights and experience in F&B or food delivery industry is a plus.
3. Solid communication and writing skills: Able to communicate effectively internally and externally to achieve common goals. Proficiency in English
4. Strong learning ability and an open mindset, eager to explore different scenarios or business models in new battlegrounds and deliver results.
5. Fluent in both spoken and written English, able to communicate effectively in a global business environment. Fluency in Arabic is preferred. Job requirements:
6. Customer Management Experience: Whether in key account sales, channel/supplier management, or project management at a vendor company, experience in external business cooperation that you believe you can handle well is welcome.
7. Business Sense and Sound Judgment: Understanding of a company's operational and cost structures, and the ability to make judgments and decisions based on fundamental business principles. Insight and experience in the catering or food delivery industry are a plus.
8. Strong Communication Skills: Ability to communicate effectively both internally and externally to drive goal achievement. Excellent English
9. Strong Learning Ability and an Open Mindset: A desire to explore different scenarios or business models in new arenas and deliver results.
10. Fluent English Speaking, Listening, Reading, and Writing Skills. Arabic proficiency is a plus.