Community Support Worker

At Integrea Community Mental Health System, you’re not just joining a workplace—you’re joining a mission‑driven team that cares deeply about its consumers, its community, and each other. We invest in our employees with comprehensive benefits—including Blue Cross/Blue Shield health and dental, vision and supplemental insurance options, the security of participating in the Retirement Systems of Alabama (RSA) and guaranteed 40‑hour workweeks for full‑time staff.

We are hiring for two Community Support Workers. This position will be based in Lee County and will serve either Tallapoosa County or Chambers County.

Position Summary

The Community Support Worker provides support to individuals with Serious Mental Illnesses (SMI) in developing and maintaining basic living skills. The Community Support Worker plays a key role in helping consumers achieve greater independence by providing hands-on assistance with day-to-day tasks and ensuring access to essential services and appointments.

Key Responsibilities

Assist consumers in developing and maintaining basic life skills, including personal hygiene, meal preparation, and home organization. Provide support with household chores such as cleaning, laundry, and grocery shopping. Assist consumers with managing financial responsibilities such as budgeting, paying bills, and accessing benefits.

Transport consumers to medical, mental health, and community appointments as needed. Promote the development of independent living skills in alignment with individual service plans. Maintain accurate documentation of services provided and consumer progress. Collaborate with the Case Manager and interdisciplinary team to support client goals and service coordination.

Participate in regular supervision, team meetings, and case reviews. All other duties as assigned.

Qualifications

Education

High School Diploma or GED (required). Experience: Previous experience in a human services or mental health setting preferred. Strong communication and interpersonal skills. Ability to work with compassion, patience, and flexibility in a variety of community settings. Ability to maintain confidentiality and adhere to professional boundaries.

Transportation Requirements: Provide transportation for consumers as needed using agency or personal vehicles. Maintain a safe driving record and valid driver’s license with personal liability insurance. Follow all agency transportation policies, including seatbelt usage, safe cellphone practices, and vehicle documentation.

Immediately report any vehicle issues, accidents, or violations to appropriate personnel. Must have reliable transportation, maintain a safe driving record and valid driver’s license with personal liability insurance. Work Environment & Schedule: This is a non-exempt, full-time position. Standard hours are Monday through Friday, 8:00 AM – 4:30 PM CST or 8:30 AM - 5:00 PM EST, depending on the service area.

This position requires in-person work and is not eligible for remote or hybrid work arrangements. Community Support Workers will provide services in community settings, including clients’ homes, public spaces, and other locations as needed. Must be able to travel within the service area on a regular basis and maintain a consistent in-person presence to meet consumer and program needs.

In-Service Training & Continued Education Requirements: Participation in all agency-required in-service trainings. Commitment to ongoing professional development to enhance skills and stay informed on best practices in behavioral health. Completion of onboarding and any continuing education requirements as directed by the agency or supervisor.