Senior Tourplan Consultants

Senior Inbound Consultant Location: Cape Town Property Type: Luxury Travel Company Salary: Negotiable DOE + Commission-Based Incentives Kendrick Recruitment is currently seeking experienced Senior Inbound Consultants to join a leading luxury travel company based in Cape Town. This full-time role is ideal for a seasoned travel professional with a strong background in the luxury inbound market and a passion for delivering exceptional service.

Key Responsibilities

Design, quote, and plan bespoke travel itineraries across Southern and East Africa Manage all aspects of client journeys from initial quotation to post-travel file closure Ensure seamless execution of in-country tours and be available on call for guests during travel Maintain up-to-date and accurate tour administration Book all necessary services and reconfirm details prior to travel Coordinate tour-related invoicing and payments with the accounts team Prepare and deliver precise and comprehensive travel documents Manage relationships with suppliers and resolve any issues that may arise during the guest’s travel Requirements: Minimum of 3 years’ experience in a luxury inbound consulting role Strong destination knowledge of Southern and/or East Africa Proficiency in Tourplan is essential Excellent command of written and verbal English Professional communication skills and the ability to manage high-profile clients and agents Strong organisational abilities and attention to detail Ability to manage a high volume of work while maintaining accuracy Capable of working independently and within a collaborative team environment Sound judgement and ability to manage crisis situations calmly and effectively Strong sense of urgency and ability to meet deadlines Remuneration: Competitive and market-related salary Commission-based incentives tied to performance and sales This is a fantastic opportunity for a driven and professional individual to further their career in luxury travel with a dynamic and growing company.