Systems & Product Manager

Systems & Product Manager | Cape Town, Western Cape (Remote) | Luxury Hospitality Portfolio Kendrick Recruitment is seeking a skilled and detail-oriented Systems & Product Manager to oversee systems, digital platforms and product development for a luxury hospitality portfolio. The successful candidate will play a key role in optimising operational systems, improving user experience and ensuring that technology solutions support the portfolio's business objectives.

Key responsibilities

Oversee the implementation, management and optimisation of systems across the hospitality portfolio. Manage hospitality technology platforms and ensure their effective integration with existing systems. Identify opportunities to improve operational efficiency through technology and automation. Collaborate with internal teams and external technology providers to implement system improvements.

Manage product development processes, system updates and ongoing enhancements. Monitor system performance, troubleshoot issues and coordinate solutions where necessary. Ensure systems remain aligned with operational requirements and business objectives. Provide training, guidance and support to users to maximise system adoption and effectiveness.

Requirements

Proven experience in systems management, product management or a similar technology-focused role. Experience working with hospitality systems and digital platforms would be advantageous. Strong understanding of system integrations, process optimisation and technology implementation. Excellent project management, analytical and problem-solving skills.

Strong communication and stakeholder management abilities. The ability to manage multiple projects and priorities independently in a remote working environment. A proactive approach to identifying opportunities for innovation and continuous improvement. Salary: R40,000 – R45,000 per month. Interested candidates who meet the requirements are invited to submit their CVs for consideration.