Warehouse Operations Lead

Position Summary

This position is responsible for leading a team in the provision of logistics operational management.

Responsibilities

Primary Responsibilities

• Assist the Operations Manager in running and overseeing the smooth running of day-to-day operations.
• Lead the team to achieve the department's KPI goals.
• Prepare, maintain and update documentation of processes to meet accounts requirement and changes in customer requirements
• To ensure work processes are in compliance with documented procedures and proper housekeeping of the warehouse.
• Ensure timely processing of all inbound and outbound activities.
• Ensures the highest degree of efficiency is maintained at all times.
• Supervises and monitors the performance of employees to ensure standard practices and proper care of using the equipment, materials and supplies in the warehouse.
• Provide on-the-job training to warehouse staff.
• Perform inventory reconciliation on stock discrepancy.
• Update WMS on stocks return and follow-up system updates of closeout items.
• Manage inventory accuracy via planned cycle count, monthly inventory reconciliation, inventory analysis and related reports.
• Highlight to Operations Manager for any irregularity in the warehouse.
• Ensure warehouse operations safety and security.
• Assist the Operations Manager in implementation of work improvement projects.
• Communicates with customer on operations and service issues
• Other duties as assigned by Operations Manager.

Qualifications

This position requires minimum 5 years of relevant experience in Logistics with at least 3 years in lead position.

Education

O’ levels or Diploma in Logistics, Engineering or Business Administration. Skills:

• Strong organizational and time management skills; specifically documentation of all issues, communication with customers and transporters.
• Excellent knowledge in Warehouse Management System (WMS) and able to generate and analyze inventory reports
• Good understanding Customer requirements for each account
• Proficient in MS Word, Excel, Powerpoint, Outlook etc
• Good leadership skills
• Able to use systematic approach in decision-making
• Exhibit good judgment and understanding of issues Working hours: Mon to Fri: 8:30am to 6pm