Account Management Specialist

Account Management Specialist Company: Netziah, a business growth and operations firm serving the U.S. market through sales operations, CRM, AI automation, marketing and client delivery. Location: Remote, Philippines-based. Department: Sales & Growth Operations. Reports to: Growth Operations Manager. Role Support ongoing client relationships and make follow-up commitments visible and accountable.

Key responsibilities

Coordinate service requests, client updates and results-review meetings. Maintain accurate CRM records of decisions, risks and next steps. Escalate delivery needs and identify suitable growth opportunities for Sales. Required qualifications Account coordination, client success or B2B service experience. Professional spoken and written English and calm problem-solving.

Strong CRM documentation, follow-up and relationship-management skills.

Preferred qualifications

Recurring-services, managed operations or agency experience. Client KPI reporting and cross-team coordination. Work terms: Philippine-based remote work supporting U.S. business operations. Working-hour overlap, salary and employment terms are subject to an approved hiring request. This profile does not announce an immediately available paid opening.

Hiring process: Resume screening, up to two interviews, and a brief role-relevant practical assessment when justified. Scheduling links are provided privately by the recruiting team. This is a remote position.