Solutions Implementation Specialist

Solutions Implementation Specialist Company: Netziah, a business growth and operations firm serving the U.S. market through sales operations, CRM, AI automation, marketing and client delivery. Location: Remote, Philippines-based. Department: Intelligent Solutions. Reports to: Technology & Solutions Director. Role Build, test and document client and internal CRM, automation and AI-enabled workflows.

Key responsibilities

Configure CRM pipelines, forms, calendars, automations and integrations. Implement approved chatbot or AI-agent flows with documented safeguards and handoffs. Test workflow edge cases and troubleshoot issues before operational release. Required qualifications Practical CRM or no-code automation implementation experience.

Familiarity with API/webhook concepts, workflows, integration tests and troubleshooting. Clear English written documentation and secure treatment of access credentials.

Preferred qualifications

HighLevel, Zapier, Make, web forms or AI agent configuration. Basic HTML/CSS and customer-facing technical support. Work terms: Philippine-based remote work supporting U.S. business operations. Working-hour overlap, salary and employment terms are subject to an approved hiring request. This profile does not announce an immediately available paid opening.

Hiring process: Resume screening, up to two interviews, and a brief role-relevant practical assessment when justified. Scheduling links are provided privately by the recruiting team. This is a remote position.