Receptionist/PT 30 hrs/Onsite Manchester

This position has a set schedule every week: Monday, Tuesday, Thursday, & Friday 9:00am - 5:00pm. The role of Receptionist is the initial point of contact for credit union members and the public. The successful candidate will:

• Answer incoming calls and forward them to the appropriate parties.
• Welcome members and the public.
• Respond to members’ requests for information about their accounts in a timely manner and answer questions about Triangle products and services.
• In this busy office, the duties also include filing, sorting incoming mail, booking appointments and operating office equipment, such as, fax machine and postage meter.
• Promote products and services to meet or exceed branch and company objectives; cross-selling products and services.

Qualifications

Education

HS diploma or GED Skills:

• Superior customer service skills, providing friendly, professional, personalized service to all members, using Service Strategies.
• Strong computer skills.
• Excellent phone and communication skills.
• Ability to multi-task, with strong attention to detail.
• Ability to stay focused on the job, work efficiently under tight deadlines.
• Handling member account transactions with accuracy and a sense of urgency
• Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner.
• Sales acumen.
• Bilingual-Spanish a plus. Experience: Previous receptionist experience is preferred. Physical Requirements:
• Ability to stand for long periods of time.
• Ability to lift 10 pounds.
• Bending, twisting, squatting, reaching. Triangle Credit Union is proud to be an Affirmative Action/Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities