Technology Support Specialist

Summary: The Technology Support Specialist will provide all students, teachers, school leaders and departmental staff technical support on all technological devices with a focus on technology support, projects, implementation, integration of any technology support staff. The Technology Support Specialist accomplishes this by providing technology support primarily through the onsite, district remote and help desk solutions and onsite.

The Technology Support Specialist will provide prompt response, resolve, research and technological support, support guidance for all district devices, endeavors, and initiatives. The Technology Support Specialist will resolve issues for all users quickly and with quality, identifying issues and developing permanent solutions to eliminate any obstacle.

Specifically, the Technology Support Specialist achieves technology, process, functionality with excellence throughout the district with emphasis in the following areas: of all technology devices, implementation projects, customer service, technology effectiveness, data risk management, data privacy education, and trusted learning environment management.

QUALIFICATIONS

Education/Certification: High School diploma, required COMPTIA certification, preferred Enrolled with a minimum of 3 credit hours at higher learning institution in Computer Science or related field, required 2.5 GPA or higher, required Special Knowledge/Skills: Ability to communicate effectively (verbal and written); ability to effectively assess, research, evaluate, logical decision making, effective planning skills, and implement, develop and deploy solutions; knowledge of technology devices and software applications; demonstrate an aptitude for comprehensive understanding and repairing of technology hardware and software; willing to work irregular hours during the week and weekends to execute technology projects and/or support users.

Workdays: 18 Hours maximum per week Primary Location: Hillside School, 4804 Harrison Street, Hillside, Illinois 60162 Salary Range: $18 - $23 / Per Hour Shift Type : Part-Time Job Contact Information Name: Joshua Brown Title: Director of Technology Phone: 708-449-6490 Email: jbrown@hillside93.org Physical Requirements Regularly required to sit, stand, walk, talk, hear, operate a computer, hand-held learning devices and other office equipment, reach with hands and arms, and must occasionally lift and/or move up to 10 pounds.