Process Specialist

Responsibilities

rocess HR transactions which may include: • Employment data changes – Position Creation & Mapping, Transfers, Promotions, Terminations/Retirements, International Transfers, Pre-Payroll, Generate Audit reports, Manage Control documents process, Leave and attendance transactions. Changes in Employee Situations e.g. Reclassifications, Active to Inactive, Full time/Part-Time and vice versa. • Data Management & Reporting – Maintain accurate employee records in SAP Employee Central (EC) Success factors (SF), Generate audit & compliance report and ensure proper documentation and control of HR data changes • Ticket & Incident Manager – Handle HR related queries and incidents using the ticketing system (Service Now), ensuring timely resolution with strong focus on customer satisfaction, track, update and close ticket within defined SLAs • Stakeholder & Service Excellence – Deliver high-quality HR operational support to global stakeholders, maintain strong communication and customer centric approach, collaborate with internal teams to resolve data discrepancies efficiently. Skill/Experience Requirements