Infra PMO

Job Description – Infrastructure PMO Position: Infrastructure Project Management Officer (Infra PMO) Department: IT Infrastructure / Technology Experience: 5–8 years (adjustable based on requirements) Role Type: 6 months rolling contract Japanese: N2/N3 Role Overview We are looking for an experienced Infrastructure PMO professional with a strong understanding of IT infrastructure technologies and project management practices.

The candidate will be responsible for planning, coordinating, tracking, and governing infrastructure projects and initiatives, ensuring timely delivery, effective stakeholder management, risk mitigation, and adherence to organizational standards. The ideal candidate should have hands-on PMO experience coupled with a good understanding of IT infrastructure domains such as servers, storage, networks, systems, end-user computing, and meeting room technologies.

Key Responsibilities

1. Project Management & PMO Governance Drive end-to-end project planning, coordination, monitoring, and reporting for IT infrastructure projects. Develop and maintain project plans, timelines, milestones, dependencies, and resource plans. Track project progress against agreed scope, schedule, budget, and deliverables. Maintain RAID logs (Risks, Assumptions, Issues, and Dependencies). Prepare project status reports, dashboards, and management presentations. Ensure project governance, documentation, and adherence to PMO processes. Coordinate project reviews, steering committee meetings, and stakeholder updates.
2. IT Infrastructure Knowledge & Coordination Coordinate infrastructure initiatives involving: Systems: Windows/Linux servers, virtualization, Active Directory, cloud infrastructure. Network: LAN, WAN, Wi-Fi, firewalls, routers, switches, and connectivity. End User Computing: Desktops, laptops, operating systems, device deployment, and endpoint management. Meeting Room Technologies: Video conferencing devices, Microsoft Teams Rooms, Zoom Rooms, interactive displays, audio/video equipment, and room booking systems. Data Centre: Server racks, storage, backup, disaster recovery, and infrastructure migrations. Understand infrastructure dependencies and coordinate with technical teams for project execution. Track infrastructure upgrades, refreshes, migrations, deployments, and technology rollouts. Coordinate with vendors and service providers for implementation and delivery.
3. Stakeholder & Vendor Management Work closely with infrastructure leads, architects, engineers, IT operations, application teams, and business stakeholders. Facilitate cross-functional discussions and ensure alignment between technical teams. Coordinate vendor activities, project deliverables, timelines, and escalations. Organize project meetings and ensure timely closure of action items.
4. Reporting & Documentation Develop weekly and monthly project dashboards. Track project KPIs, milestones, resource utilization, and delivery performance. Maintain project documentation, including project charters, plans, meeting minutes, change requests, and closure reports. Highlight project delays, risks, and critical dependencies to management.

Required Skills

& Competencies Skill area Expected competency PMO / Project Management Strong experience in project tracking, governance, reporting and coordination Infrastructure Knowledge Understanding of IT infrastructure components and architecture Systems Windows/Linux servers, virtualization, Active Directory Networking LAN, WAN, Wi-Fi, firewalls, routers and switches Meeting Room Devices Teams Rooms, Zoom Rooms, VC devices, displays and AV equipment End User Computing Laptop/desktop deployment, endpoint management and refresh Vendor Management Vendor coordination, SLA and deliverable tracking Reporting Advanced Excel, PowerPoint and project dashboards Project Tools MS Project, Jira, Service.

Now, Smartsheet or equivalent Communication Strong stakeholder management and presentation skills Educational Qualifications Bachelor's degree in Information Technology, Computer Science, Engineering, or a related discipline. PMP, PRINCE2, CAPM, or equivalent project management certification is an added advantage. ITIL certification is desirable.

Ideal Candidate Profile The ideal candidate should: Have prior experience working in an IT Infrastructure PMO or IT Project Coordination role. Possess a good understanding of infrastructure technologies without necessarily being a hands-on technical engineer. Be capable of understanding technical discussions and translating them into project plans, milestones, risks, and management updates.

Be proactive in identifying project risks, delays, and dependencies. Have excellent coordination, communication, documentation, and stakeholder management skills. Recommended candidate screening criteria I would suggest prioritizing candidates based on the following: Competency Weightage PMO / Project Management experience 35% IT Infrastructure knowledge 30% Stakeholder & vendor management 15% Reporting, dashboards & documentation 10% Communication & coordination 10%