Quality Assurance Technician

Overview

The Quality Assurance Technician performs a variety of quality control tests/inspections at various stages of the process to ensure products are manufactured to conform with all customer and company food safety and quality specifications.

Job Responsibilities

Enter results of product evaluations and production checks into the computer database, using Microsoft Excel; analyze the data using charts, graphs and statistics, report trends to the QA Supervisor; Publish reports based on the production data and non-compliance to specifications or standards; Collect ingredient samples for analysis, conduct tests, initial and file raw material COA’s and report any results out of specification; Conduct laboratory tests using equipment (but not limited to) weigh scales, measurement tools, pH meters, moisture analyzer, yeast gassing test, product scoring evaluations; Clean and maintain laboratory equipment; Perform line process audits for conformance to Standard Operating Procedure (SOP); Conduct process audits and line checks to ensure the manufacturing process is conforming to customer specifications; Examine and document line inspections for compliance to standard operating procedures; Sample product, learn how to prepare samples and conduct bake tests of products, and report a finished product evaluation; Verify production sheets are complete and accurate; review, coach, train staff as needed.

Assist in training production employees on properly conducting tests or product sampling; Place non-conforming product on QA Hold; Oversee Hold product to ensure proper disposition is adhered to: Conduct Hazard Analysis Critical Control line verifications; Participate in plant self-inspections auditing Good Manufacturing Practices; Perform daily flour tailings check; Perform weekly scale and thermometer calibration checks; Continuously strives to improve processes to eliminate waste; Leads and contributes to the efforts of Continuous Improvement Teams; Share with relevant staff daily shift recaps, communicate opportunities for improvement or observations Perform other required tasks as assigned.

Job Requirements High School Diploma required; Preferred 2-year degree in laboratory science, food technology or related field experience in food quality assurance role(s); Demonstrated knowledge of statistics, SPC fundamentals and laboratory skills; Working knowledge of GMPs, HACCP, Food Safety, SQF requirement; Solid computer proficiency in Microsoft applications such as Excel, Word, and PowerPoint; Excellent verbal, written and presentation communication skills; Ability to function and contribute in a team environment; Bakery or other food industry training is a plus; R egular and predictable attendance.