Costing Specialist

Job Purpose The purpose of this role is to ensure accurate and timely management of import costings, shipping documentation, and clearance processes that support the company’s supply chain efficiency. The role is responsible for coordinating with freight forwarders, suppliers, and internal stakeholders to resolve queries, reconcile accounts, and maintain compliance with import policies.

Through delivering precise costing records, managing shipment claims, and facilitating smooth customs clearance, the position contributes directly to operational effectiveness, financial accuracy, and customer satisfaction.

Key Responsibilities

Manage day-to-day costings, dealing with administration and interface with various departments Liaise with international and local freight forwarders aligning day-to-day requirements and resolve queries and shipping status Resolve SARS Customs Stops, Tariff Queries and NRCS Stops. Investigate and resolve shipment shortages via claim procedure and supplier communication Adhere to the import and clearance policies, procedures and schedules and all other guidelines as defined by the company Reconcile monthly creditor accounts and resolving outstanding queries and credits due Attend to clearance and product queries in relation to documents, shortages and purchase orders Coordinate shipping and clearance, manage forwarder status reports and request for documents.

Liaise with the brand executives to facilitate customs clearing and delivery Manage day-to-day shipping, costing, forwarder queries and requests and provide feedback to brand executives in reasonable time frames Ensure that day-to-day costings are done accurately which includes complete documentation sets and sign-offs Accurately update the costing register with regard to costing status/numbers entries Daily update of the forward cover spreadsheet Assist receiving with checking and scanning of shipments Requirements Experience and Knowledge Two (2) to three (3) years’ working experience in a FMCG environment is preferred Knowledge and understanding of the clearing and forwarding industry is preferred Knowledge of SARS Customs Procedures and Tariff Headings is preferred Spreadsheet knowledge in drawing up and utilizing reports (daily costing/tracking sheets) Relevant technical knowledge and technology driven Skills and Education Matric with mathematics is essential, a tertiary qualification and/or a relevant diploma will be an advantage Excellent computer literacy in MS Word, Excel and Outlook Above average administration skills High attention to detail Mature outgoing personality, energetic go getter with the will to succeed Strategic thinker with strong planning and execution skills Excellent customer engagement and relationship building skills Strong negotiation skills Excellent oral and written communications skills Good time management skills Copes effortlessly within a high stress and pressurized environment i.

e. ability to handle pressure Willing to go the extra mile Service quality orientated Customer focused General business acumen Assertive but professional Ability to motivate others Negotiation through amicable cooperation Courteous, diplomatic, respectful manner Set and achieve high standards & ongoing improvement Provide positive, helpful & productive feedback Establish effective personal contact / channel for communication between parties Ability to make decisions, render judgment, take action & apply corrective measures Personal Attributes and Qualities Well-groomed and presentable Organized individual High attention to detail Positive, confident and motivated individual High level of energy Team player Self-starter, self-driven A high level of perseverance Be patient, tolerant and diplomatic Problem solver Positive attitude Proactive individual Analytical thinker Compliance Competencies Perform all duties with integrity, to the highest ethical standards, and in compliance with all relevant legal, contractual and other requirements as mandated by the Company Code of Conduct Keep up to date with changes in applicable compliance obligations, controls and measures relevant to the role