Operations Engineer

As an Operations Engineer, you’re the go-to problem solver and the calm voice in the chaos. You’ll be at the frontline of IT operations, handling incidents, supporting production systems, and making sure everything runs like a well-oiled machine. You’ll work in a dynamic, global environment where no two days are the same, supporting critical systems and ensuring minimal downtime across international operations.

Requirements

Fluent Business English (Excellent Verbal & written) Min 3 years in a customer service facing role Escalations and complaint management Problem solving and root cause analysis Any additional responsibilities assigned in the Agile Working Model (AWM) Charter