Account Manager, Commercial Lines

Who We Are As one of the largest independent agencies in Texas, we’re proud to be known for our exceptional, values-based culture and are consistently recognized as one of the best places to work. We believe this serves as a reflection of our excellent client service, our philanthropic efforts, focus on employee well-being, sound financial management, and a bright prospect for the future.

Role Summary

The Commercial Lines Account Manager is responsible for managing and servicing an assigned portfolio of commercial insurance clients. In this role, you will act as the main point of contact, addressing client needs, processing renewals, and ensuring compliance with underwriting guidelines. The ideal candidate will have a strong understanding of commercial insurance coverages and industry trends, as well as excellent communication and time management skills.

What You Will Do

Serve as the main point of contact for all service needs of your assigned book of business. Assess and evaluate renewal requests for compliance with underwriting guidelines, providing assistance when needed. Work with Account Associates to ensure tasks related to assigned accounts, including binding coverage, invoicing, and collecting premiums are handled properly.

Focus on client retention, working collaboratively with the Sales Consultant to ensure a high retention rate. Manage customer requests and correspondence related to assigned clients, covering desks for the team as needed. Stay informed about rates, forms, and coverage changes, and acquire knowledge of the company's submissions and proposals process for policies.

What You Will Bring

Bachelor's degree preferred Property & Casualty insurance license required 5+ years of Commercial Lines Account Management Experience Proficiency in Applied Systems, electronic signature platforms, Microsoft Office, Adobe Acrobat, and related tools What You Will Experience Competitive compensation package Professional development track to support career growth Generous time-off allowance, as well as major holidays Comprehensive benefit selection, including company 401(k) match Gym membership reimbursement Support for work/life integration, with flexible work from home options available.

This role will be hybrid 2-3 days in the office weekly in our Carrollton office. Hotchkiss is an EOE and drug-free workplace. All applicants must be authorized to work in and currently reside in the United States. NO AGENCIES OR 3RD PARTY INQUIRIES