Verification of Benefits Specialist (Onsite)

Description

About the Role

Snapscale is looking for an experienced Healthcare Virtual Assistant (HVA) who can work onsite with an extensive experience performing insurance verifications while working virtually for a clinic, hospital, or similar setting in the United States. This is a critical role for our clients who own and operate doctor’s offices, physical therapy practices, tele-optometry clinics, surgical centers, and more.

Responsibilities

Verify patient benefits and insurance coverage Answer inbound calls and assist patients with inquiries Follow up on appointment confirmations and reminders Schedule and reschedule patient appointments efficiently Manage electronic medical records (EMR) Perks: Health Maintenance Organization (HMO) Government-mandated benefits 13th month pay Night differential pay Transportation allowance Perfect attendance bonus Other employee incentives Yearly salary increase Free lunch everyday Opportunities for career growth and development Fun and supportive working environment

Requirements

Must have experience working with US-based clinics and/or healthcare environments Experience in EMR, insurance verification, patient coordination, and inbound call handling Strong written and verbal English communication skills Highly organized, detail-oriented, and self-motivated Must be willing to work onsite