Learning Performance Consultant, External Partnerships

Field Learning helps branch teams build the knowledge, skills, and confidence needed to successfully adopt new tools, processes, and ways of working. The Learning Performance Consultant serves as a strategic learning partner responsible for identifying performance needs and designing learning solutions that drive business outcomes.

In this role, you will partner with field leaders, branch teams, and home office stakeholders to translate business priorities and technology enhancements into engaging learning experiences that support adoption, proficiency, and behavior change. You will leverage learning and performance consulting practices, adult learning principles, and learner insights to develop and deliver high-impact learning journeys, resources, and performance support tools.

Through facilitation, coaching, stakeholder partnership, and continuous improvement, you will help branch teams build capability and confidence while accelerating the successful adoption of new technologies and ways of working.

What You'll Do

Partner with business leaders and stakeholders across the firm to identify performance and capability gaps and develop learning solutions that support strategic business priorities. Lead the design, development, and execution of complex learning and performance initiatives that accelerate talent development, drive behavior change, and improve business outcomes.

Facilitate collaboration among cross-functional teams, subject matter experts, and business partners to deliver high-impact learning experiences that meet learner and organizational needs. Conduct learner and business research to identify opportunities, validate solutions, and ensure learning programs are aligned with desired performance outcomes.

Apply adult learning principles, instructional design best practices, and learning technologies to create engaging, scalable, and effective learning experiences. Develop and implement measurement strategies, including KPIs, feedback mechanisms, and performance metrics, to evaluate effectiveness and continuously improve learning initiatives.

Partner with internal teams and external vendors to identify, curate, and integrate learning resources that support capability building across the organization. Build comprehensive learning journeys that connect multiple initiatives into cohesive development experiences designed to strengthen critical skills and support long-term business objectives.

Develop business cases, resource estimates, and investment recommendations for learning and performance initiatives, ensuring alignment with enterprise priorities. Mentor and coach learning and performance professionals, providing guidance, feedback, and support to strengthen team capabilities and ensure high-quality outcomes.

Leverage data, insights, and emerging trends to identify future learning needs and recommend innovative approaches that enhance learner engagement and business performance. Stay current on advancements in learning and development, talent development, and workforce enablement to continuously evolve learning strategies and practices