Front Office Assistant

Front Office Assistant

Location: Winder, Georgia Job Type: Full-time Company: MedLink Georgia

About Us:

MedLink GA is a leading healthcare provider dedicated to delivering high-quality, patient-centered care across Georgia.

We are seeking a compassionate and detail-oriented Front Office Assistant to join our team and support healthcare professionals in providing top-notch medical services to our community.

Position Overview: MedLink is seeking a reliable and customer-service-oriented Front Office Assistant to join our team. This role is the first point of contact for patients and plays a vital role in creating a welcoming, efficient, and organized front desk experience.

Key Responsibilities:

• Greet patients warmly and professionally upon arrival

• Manage check-in and check-out processes

• Schedule and confirm patient appointments

• Verify insurance coverage and update patient records

• Collect co-pays and outstanding balances

• Answer multi-line phone system and route calls appropriately

• Maintain patient confidentiality and adhere to HIPAA regulations

• Support clinic operations by collaborating with providers and clinical staff

Qualifications:

• High school diploma or equivalent required

• Previous experience in a medical front office or customer service role preferred

• Familiarity with electronic medical records (eClinicalWorks experience is a plus)

• Strong communication, organizational, and multitasking skills

• Ability to work well under pressure in a fast-paced environment

• Bilingual (English/Spanish) is required

Why Join MedLink GA?

• Competitive salary & benefits package

• Supportive and team-oriented work environment

• Opportunities for career growth

• Meaningful work serving the local community

• Join us at MedLink GA and make a difference in patient care!

• Competitive salary & benefits package

• Supportive and team-oriented work environment

• Opportunities for career growth

• Meaningful work serving the local community

Join us at MedLink GA and make a difference in patient care!