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Director of Case Management
Job description
As the Director of Case Management, you will lead a team of Case Specialists responsible for managing complex, time-sensitive, and high-impact customer cases through resolution. This role serves as a key point of coordination across Care, Field Operations, Account Management, and other supporting teams to ensure cases have clear ownership, appropriate prioritization, and consistent follow-through.
Description copied from Hotwire Communications's careers page. Read the full posting before you apply.
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