Customer Support - Night Shift

Description Arbitrip – A Growing Travel Technology Startup Arbitrip provides a travel management solution used by leading tech companies worldwide—from early■stage startups to publicly traded NASDAQ companies. We're looking for a passionate Customer Service Representative to join our remote Customer Service team. This shift■based role is suitable for students and offers real opportunities for growth and advancement.

Responsibilities

• Provide fast and efficient support to end■users, suppliers, hotels, and partners. • Improve customer experience and retention through behavioral and activity analysis. • Contribute to product development by analyzing customer feedback and offering creative insights.

Requirements

• Previous experience in customer service and excellent interpersonal skills. • Availability for shift work. • Very high proficiency in English and Hebrew (spoken and written). • Strong teamwork, collaboration, and communication abilities. • Advantage: experience in the travel industry or travel agencies. Shift Times: Sunday–Thursday: • 18:30–01:15 • 01:00–08:15 Friday–Saturday: • 08:00–16:00 • 16:00–00:00 • 00:00–08:15

Responsibilities