Assistant Manager, Customer Information Maintenance

Job Purpose: This role is to ensure compliance with regulatory requirements by performing thorough checking on CRS/FATCA and facilitating the opening of cross-border accounts. The incumbent will play a key role in maintaining accurate records and ensuring the integrity of the onboarding process. Main Responsibilities: Conduct comprehensive checks of customer records and Self-Certifications, and process record creation to ensure compliance with the Common Reporting Standard (CRS) and the Foreign Account Tax Compliance Act (FATCA) Support the complete process in collaboration with other stakeholders Facilitate the opening of accounts for customer with banking relationship with our partner banks, ensuring all requirements are met Provide end-to-end support for projects, including engaging in user requirement discussions, reviewing functional specifications, and conducting UAT and PV for team-related projects Assist the team head with any tasks or ad hoc duties as assigned to support departmental objectives Incumbent Requirements: Degree holder in any disciplines Minimum of 3 years of working experience in the banking industry Excellent communication and interpersonal skills (Candidate with less experience will be considered as the role of Senior Officer)