Alumni Relations Associate, Advancement

Boston University Advancement Boston University Advancement is at a pivotal moment, guided by new leadership and a clear strategic framework for growth and impact. Our work is organized around three core priorities: securing $500 million in philanthropy annually; deepening relationships with a strategically defined segment of alumni and donors; and strengthening the organizational foundation while launching focused priority areas across the University.

Advancement is evolving into a highly collaborative, matrixed model that integrates new University leadership, regional engagement, and the distinctive strengths of BU’s schools and colleges. With more than 250 advancement professionals, the organization is building the capacity, partnerships, and culture required to deliver sustained philanthropic momentum and institutional impact.

Alumni Relations Associate Reporting to the Managing Director of Alumni Relations, the Alumni Relations Associate provides operational, analytical, and programmatic support across the Alumni Relations team, including Networks, Career Programs, and Affinity Programs. The Associate will play an important role in coordinating team operations, managing alumni data and reporting, supporting program development and execution, and identifying opportunities to improve processes and systems.

This position requires strong organizational, analytical, and project management skills, as well as the ability to manage multiple priorities with a high degree of independence. The Associate will work across the Alumni Relations team and collaborate with colleagues throughout Advancement and the University, as well as alumni, volunteers, faculty, staff, vendors, and University leadership.

The ideal candidate is comfortable working with constituent data and CRM systems, translating data into actionable reports and insights, coordinating projects from planning through completion, and developing effective processes that support the team's goals. The Alumni Relations Associate will also serve as a key operational partner to the Managing Director, helping to coordinate priorities, track follow-up and deliverables, and ensure the effective execution of Alumni Relations initiatives.

Position Responsibilities Database Management & Analytics (35%) Manage and maintain alumni engagement data within the University's CRM, ensuring accurate and timely documentation of contacts, volunteer activity, event participation, and other engagement activities. Develop and run CRM queries and reports to generate targeted alumni lists for programs, communications, outreach, and engagement initiatives.

Analyze alumni data and translate findings into actionable lists, reports, and summaries to support planning and decision-making. Coordinate the upload and reconciliation of contact reports and other constituent data, identifying and resolving data inconsistencies as appropriate. Develop and maintain recurring reports for the Managing Director and Alumni Relations team to track engagement activity, program participation, and other key metrics.

Identify opportunities to improve data management, reporting processes, and CRM practices across the Alumni Relations team. Internal Program & Project Coordination (35%) Coordinate the planning, execution, and follow-up of Alumni Relations team programs, meetings, roundtables, retreats, and other internal initiatives.

Independently manage project logistics, timelines, communications, registrations, materials, vendors, speakers, catering, space, and other program needs. Develop project plans, timelines, meeting materials, and follow-up processes to ensure initiatives are executed effectively and on schedule. Coordinate with faculty, University leadership, Advancement colleagues, vendors, and other stakeholders to support successful program execution.

Track action items, deliverables, and next steps and proactively communicate updates, risks, and outstanding needs to relevant stakeholders. Contribute ideas and recommendations for improving Alumni Relations programs, processes, and team operations. Alumni Relations Operations & Administrative Support (30%) Provide day-to-day operational support to the Managing Director and Alumni Relations team, including calendar coordination, meeting scheduling, travel arrangements, expense reporting, and University paperwork.

Coordinate communications and logistics for meetings and engagements involving the Managing Director, including outreach to alumni and other constituents. Establish and maintain organized systems for managing event materials, contact reports, correspondence, and other Alumni Relations records. Prepare meeting agendas, materials, notes, and follow-up communications as needed.

Monitor administrative processes and identify opportunities to improve efficiency, organization, and service across the Alumni Relations team. Serve as a knowledgeable resource to colleagues regarding Alumni Relations processes, systems, and administrative procedures.