Medical Administrative Assistant/Medical Receptionist

$48k to $58k

Essex, CT, USFull-timePosted Sep 21, 2026

Against the United States typical range

Job description

Connecticut Orthopaedics has been named the #1 Physician Practice in Orthopaedics in Connecticut for two consecutive years. Do you want to become part of the largest private Orthopaedic practice in New England? Connecticut Orthopaedics has been serving patients in the Greater New Haven and Fairfield County communities for 60 years and is searching for an enthusiastic Medical Administrative Assistant to join our exceptional care team.

Are you an experienced Medical Administrative Assistant/Medical Receptionist or have significant administrative assistant experience and are looking to break into the medical field? We have a great opportunity to work for a busy orthopaedic practice and join our growing company! Apply to to become part of this dynamic team!

Job Summary

The Medical Administrative Assistant serves as the administrative member of a Physician’s team. This position fields patient calls, schedules surgeries, and stays abreast of all administrative patient needs in a fast-paced organization. Location & Schedule: Essex Monday

  • Friday, varing from 8:00am-5:00pm Essential Responsibilities: Surgical Scheduling, including coordination with patient Insurance Authorizations Managing the physician’s heavy call volume, largely patients requiring appointments, prescription renewal, worker’s compensation notes, FMLA paperwork, etc. Coordination with physician and clinical MA Coordination with various surgical sites Working heavily on the computer in the EMR (required high level skill) to accurately document necessary patient information Ensuring test results are received prior to surgery, responsible for reviewing tests and distributing appropriately to outside providers, facilities, etc. Coordination on the clinical floor with front desk, Xray staff, physician Preparing paperwork, x-rays, and other documents as needed for the physician to be available to take to surgeries Handle attorney record requests or other correspondence Locate and print all documents or orders in the fax que for the provider to sign off on and file and/or fax back to the appropriate location Handle medical record requests from patients, attorneys and insurance companies Process all incoming and outgoing mail for the provider and gather signatures when needed Performs other duties as assigned by their supervisor Skills and Abilities: Demonstrate knowledge and compliance of all HIPAA regulations Proficient computer skills, especially in EMR systems Excellent written and verbal communications skills and outstanding phone etiquette Ability to problem solve and work as a member of a team Knowledge of medical terminology Ability to adapt to changing situations Experience/Educational requirements: Experience in a Medical Administrative role - 2+ years, Orthopedic experience is a plus Experience working in an EMR (electronic medical record) Ability to work well on a team, take direction from multiple people, adapt to changing priorities quickly without issue HS Diploma required Working knowledge with Microsoft suite of products (Word, Excel, etc.) Salary: Starting hourly rate range: $23 - $28 What we offer: Medical, dental, and vision insurance Competitive compensation package, 401(k) contributions, and company-paid life insurance. Generous paid time off and paid holidays to support a healthy work-life balance. Access to training and development opportunities and Employee Assistance Program (EAP) Uniform allowance Free Parking Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford. The posted pay range and actual compensation offered are based on a variety of factors, including experience, education, certifications, skills, geographic location, market data, internal equity, and organizational needs. The posted range does not reflect the full value of CT Orthopaedics total rewards package, which may include Health & Wellness benefits, 401k contribution including profit-sharing regardless of employee’s contribution, and other available compensation for eligible employees.

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