Digital IT Internship

Position: Digital IT Intern Location: Nxatel HQ, Menlyn, Pretoria Duration: 6 to 12 months About the Internship: Nxatel is offering a comprehensive Digital IT Internship, providing immersive, hands-on experience in various IT disciplines. Interns will rotate through different roles, allowing them to explore and develop a broad range of skills in the digital IT field.

Key Responsibilities

Customer Service: Respond to customer inquiries via phone, email, and chat. Troubleshoot basic technical issues and escalate complex problems to the appropriate team. Scrum Work: Assist in organizing and facilitating Scrum ceremonies, such as daily stand-ups, sprint planning, and retrospectives. Update Scrum boards and track the progress of sprints.

Web Development: Contribute to the development of web pages, focusing on creating and maintaining index pages. Work on front-end development using HTML, CSS, JavaScript, and React Native. Product QA Testing: Execute test cases to identify bugs and ensure product quality. Document and report findings to the development team for resolution.

Technical Writing: Create clear and concise how-to guides and FAQs for internal and external use. Assist in developing technical documentation for new features and updates.

Requirements

Currently enrolled in an IT-related degree program or a recent graduate. Basic understanding of: Python React Native JS HTML, CSS, and JavaScript PHP Linux (knowledge would be advantageous) Strong communication and teamwork skills. Eagerness to learn and adapt in a fast-paced environment.

Benefits

12 month programme What We Offer: A diverse learning experience across key IT areas. Mentorship from experienced professionals. Opportunities to contribute to real projects. Potential for full-time placement based on performance.