Technical Account Manager

Technical Account Manager (TAM) to act as the primary technical liaison for our key customers. The TAM will play a pivotal role in driving customer satisfaction by delivering expert guidance, resolving technical challenges, and ensuring successful adoption and optimization of our products or services. This role combines technical expertise, customer relationship management, and problem-solving skills to enhance customer engagement and drive business value.

The TAM will be the first point of contact for any technical project request, initial troubleshooting and technical SLA management.