Spa Evening Supervisor

About THE NICI Collection THE NICI Collection is a luxury lifestyle hotel group inspired by some of the world's most iconic destinations, bringing exceptional hospitality, outstanding food and drink, and unforgettable guest experiences to some of the UK's most desirable locations. What began with THE NICI Bournemouth, our flagship hotel inspired by Miami's South Beach, has grown into an exciting collection of destination-led properties.

In June 2026, the collection expanded with the opening of THE NICI Newquay, inspired by Italy's Amalfi Coast, and THE NICI New Forest, inspired by the luxury and charm of the Hamptons. This marks an exciting new chapter for THE NICI Collection — and it's only the beginning. As we continue to grow, we are looking for passionate hospitality professionals to join our team and help create memorable experiences for our guests.

The Role We are looking for an enthusiastic and guest-focused Spa Evening Supervisor to oversee the smooth running of our spa during the evening. You will be responsible for ensuring our spa facilities are presented to the highest standards, supporting the spa team, and delivering an exceptional guest experience throughout the evening.

This is a hands-on role that requires strong leadership, attention to detail, and a passion for luxury hospitality.

Key Responsibilities

Oversee the evening operation of the spa, ensuring a seamless guest experience. Lead and support the spa team throughout the evening shift. Welcome guests and respond to any requests or concerns in a professional and friendly manner. Ensure all spa facilities, including relaxation areas, changing rooms, and treatment spaces, are clean, well presented, and fully stocked.

Carry out regular checks of the spa and report any maintenance or health and safety concerns. Support with the closing procedures, ensuring the spa is ready for the following day. Work closely with the Spa Manager and wider hotel teams to maintain exceptional service standards. Ensure all health, safety, and hygiene procedures are followed at all times.

About You

Previous supervisory experience within a spa, leisure, or hospitality environment. Passionate about delivering outstanding guest service. Strong leadership and communication skills. Calm, organised, and able to work effectively in a busy environment. Excellent attention to detail and a proactive approach. Flexible to work evenings, weekends, and bank holidays.

What We Offer

Competitive salary plus service charge. Staff discounts across THE NICI Collection. Training and development opportunities. Career progression within a growing luxury hotel group. Meals on duty. Join Us Join THE NICI Collection and be part of an exciting growth story where exceptional hospitality, luxury experiences, and memorable moments are at the heart of everything we do.