Administrative Professional

Description Keep the paperwork moving—and your weekends open. A busy HVAC office has plenty of moving parts. Customers need answers, invoices need attention, and accurate information helps everyone do their job. We’re looking for an Administrative Professional who enjoys getting those details right. You’ll support our Nashville team with customer inquiries, invoice and payment processing, data entry, and everyday office responsibilities.

What You’ll Handle Records and data entry: Update company systems and keep documents organized and easy to find. Invoices and payments: Process paperwork accurately and flag missing or inconsistent information. Customer questions: Provide helpful answers and connect customers with the appropriate team member. Daily office support: Complete assigned tasks, keep coworkers informed, and adjust as priorities change.

Requirements

Strong attention to detail when entering information, reviewing paperwork, and maintaining accurate customer and company records. Ability to manage competing priorities and take ownership of assignments from initial request through completion. Professional written and verbal communication skills for assisting customers, coordinating with coworkers, and providing clear updates.

Proficiency in Microsoft Word, Excel, and Outlook for document preparation, spreadsheet updates, and email correspondence. Initiative to identify missing information, clarify discrepancies, and bring unresolved items to the appropriate person. Adaptability as office needs change, with consistent accuracy and follow-through.

Preferred Experience Previous experience in administrative support, reception, customer service, or data entry is preferred. Familiarity with ServiceTitan and experience in the HVAC or home services industry are a plus.

What We Offer

No weekend shifts. Part-time or full-time opportunities. Pay based on experience. Experience supporting customer service, administrative processes, and the daily operations of an established home services company. A collaborative team environment with opportunities for professional development and career advancement. Bring your organization and follow-through to our Nashville office.

Apply today