Team Leader

🌟 Team Leader –Independent Lives Lowestoft 💷 £13.52/hr + Enhancements | Employee-Owned Organisation 🕒 37 Hour Contract Ready to take your next step in social care? Are you an experienced care professional who enjoys supporting others, solving problems and helping a team do its best? We are looking for a friendly, organised and proactive Team Leader to join our Independent Lives service in Lowestoft.

This is a varied role combining time in the community with office-based responsibilities. You will work alongside the team, provide practical guidance and help us deliver safe, consistent and person-centred support. You do not need to know everything from day one. You will receive a three-week induction, support from a dedicated buddy and ongoing guidance from the management team.

What you’ll be doing You will:

• Lead by example and be an approachable first point of contact for the team
• Coach, mentor and support staff in their day-to-day work
• Work alongside customers and staff in the community
• Complete supervisions, live observations and return-to-work discussions
• Monitor care records and complete medication and quality checks
• Help new employees settle into the service and develop their confidence
• Support new customer referrals, visits and introductions
• Build positive relationships with customers, families and professionals
• Promote dignity, independence, inclusion and person-centred support
• Identify concerns, solve day-to-day problems and involve the management team when needed
• Help maintain a positive, open and supportive team culture
• Follow health and safety requirements and Leading Lives policies and procedures The role includes flexible working and occasional weekends, with occasional out-of-hours advice and support when required. IT equipment will be provided for the office-based elements of the role.

About you

• Have experience working in social care
• Hold a Level 3 qualification in Social Care, or an equivalent qualification
• Communicate clearly and enjoy supporting other people
• Can organise your workload and respond calmly when plans change
• Are comfortable using IT systems and completing records
• Can work independently while knowing when to ask for support
• Are committed to delivering respectful, person-centred care
• Have a positive attitude and want to help build a confident, reliable team Previous leadership experience would be helpful, but we also welcome applications from experienced care professionals who are ready to take the next step and develop their leadership skills. Why join Leading Lives?
• Award-winning training and development
• A supportive induction with a dedicated buddy
• Opportunity to become a shareholder in our employee-owned organization
• 55p mileage paid for business and customer miles
• Up to 8% pension contribution
• Employee Assistance Programme
• Cycle to Work scheme
• Casual dress, sick pay and other employee benefits
• The opportunity to make a real difference every day Your next step starts here If you are caring, dependable and ready to help others succeed, we would love to hear from you. Apply today and take the next step in your social care career with Independent Lives. The successful applicant’s start date will be subject to an enhanced DBS check and safer recruitment checks.