Patient Registration Specialist - Patient Registration

Functioning within the Health System#s mission, values, objectives, policies and procedures, the Patient Registration Specialist is responsible for accurate scheduling (including but not limited to outpatient radiology, laboratory, endoscopy, and pre-admission/operation testing) and registration of patients through interviewing, registering, screening for charity eligibility, verifying medical# necessity, interpreting physician orders, and collecting the patient portion of monies due the facility for hospital services.

S/he greets and provides information to patients for outpatient and inpatient services; works with escort service to provide safe and appropriate patient transportation.# The Patient Registration Specialist completes all necessary forms and records; ensures completion of accurate billing information to patient accounts; and balances cash drawer at the end of each shift.

S/he works collaboratively with team members, including Physician Office staff, to meet customer needs and ensure LMHS# goals and objectives for quality service and patient satisfaction are met.# Education:### High School Diploma or equivalent.# Post-secondary coursework in medical terminology and/or computer skills is preferred # Licensure/Certification:###BLS Required # Experience:# Previous experience as a registration interviewer or medical secretary and experience transcribing verbal orders is preferred.

Experience with coding preferred. # Skills:# Strong customer service and communication skills and a high degree of professionalism is required.# Basic typing (40 WPM), demonstrated numeric skill, and the ability to produce high quality, accurate work in a high stress, multitasking environment are also required.# Must also have documented ability to exhibit patience and tact in dealing with ill patients; work with speed and proficiency while under stress; show flexibility with work schedule changes; and have a courteous and respectful demeanor with all constituents including associates, physicians, and patients.