IT Administrator

JOB SUMMARY

We’re looking for an IT Administrator to join our team in Georgia! If you enjoy solving technical challenges, keeping systems running smoothly, and helping people make the most of technology, this could be the perfect opportunity for you. In this role, you’ll take ownership of our IT infrastructure, overseeing hardware, software, information systems, and network configurations.

You’ll collaborate closely with our international office to ensure smooth IT operations, provide hands-on technical support to internal teams, and troubleshoot hardware and software issues. As a key link between our employees and IT management, you’ll play an important role in maintaining secure, reliable, and efficient IT systems, ensuring our team has the tools and support they need to perform at their best.

JOB RESPONSIBILITIES

• Provide technical support for hardware, software, and network issues (desktops, laptops, printers, mobile devices).
• Install, configure, and update operating systems (Windows, macOS, Linux) and applications.
• Administer Mac and Windows MDM solutions, such as Jamf, Jump. Cloud, and Microsoft Intune.
• Administer company email accounts, software applications, and systems.
• Manage and maintain company equipment and technology assets.
• Monitor and maintain LAN/WAN, routers, switches, firewalls, wireless access points, and perform basic network configuration (VLANs, IP addressing, subnetting) under supervision for our office.
• Troubleshoot connectivity and security issues in the office, including DNS, DHCP, TCP/IP, firewall rules, VPNs, and antivirus updates.
• Integrate Google Secured LDAP for authentication on Wi. Fi, Mac, and Windows.
• Assist in deploying and optimizing network architectures for office spaces using Ubiquiti, with some Mikro. Tik equipment.
• Provide documentation for office network configurations.
• Support additional network or server room tasks within the building and studio.
• Support troubleshooting and documentation for network configurations, integrating with studio-specific devices.
• Support studio tech operations by installing and configuring PCs, cameras, audio systems, encoders, and lighting for live casino tables.
• Collaborate on emergency responses during live sessions and manage inventory for studio hardware, ensuring integration with internal networks. JOB REQUIREMENTS
• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 1–2 years of experience in IT Support, IT Administration, or System Administration, with hands-on experience supporting both Windows and macOS environments.
• Basic understanding of networking protocols (TCP/IP, DNS, DHCP, VLANs).
• Familiarity with network hardware (Cisco, Juniper, Ubiquiti).
• Experience as a system administrator for Windows and macOS.
• Exposure to network monitoring tools (Wireshark, Nagios, PRTG).
• Strong analytical and communication skills.
• Ability to work in a team and adapt to new technologies.
• Customer service mindset for end-user support.
• Professional working proficiency in English PREFERRED SKILLS & EXPERIENCE
• Experience with Jamf Pro or Microsoft Intune for device management.
• Familiarity with Google Workspace administration.
• Hands-on experience with firewall management (Fortigate, Cisco) and Wi. Fi APs (Aruba, Cisco).
• Basic knowledge of scripting (Power. Shell, Bash) for automation. WE OFFER
• Collaboration with experienced international teams across diverse functions and disciplines
• A fast-growing environment where ideas move quickly from concept to execution
• Competitive compensation aligned with your experience, skills, and contributions
• Fully covered premium health insurance
• Additional paid time off to celebrate life's special moments, including birthdays and other personal milestones
• Birthday gifts and team celebrations — because milestones matter
• Regular team-building activities, company events, and offsite gatherings
• A modern, well-equipped office in central Tbilisi, designed to support collaboration, productivity, and employee well-being The purpose of processing personal data which candidates submit to IKG Team is to manage applications for applicant screening and recruitment process only. All personal data collected will only be used for this purpose and will in no case be transmitted to any third party without your consent. Personal information provided by you will be processed and stored in accordance with the rules established by the Georgian Legislation. By sending the information to IKG Team you are automatically giving consent that your personal information will stay in our Database for 6 months.