Business Office Coordinator

Business Office Coordinator Pay: $17.00 – $21.00 per hour Job Type: Full Time Join a compassionate, mission‑driven team dedicated to delivering exceptional home health and hospice care. At Ardent Home Health and Hospice , our patients and their loved ones are at the heart of everything we do. Our interdisciplinary care team is committed to providing high‑quality, compassionate, and personalized care that enhances comfort, dignity, and quality of life.

Our culture is built on core values that shape how we serve our patients and support each other: Celebration, Accountability, Passion for Learning, Loving One Another, Intelligent Risk, Customer Second, and Ownership. We invest in the growth and success of our team—because when you thrive, our patients do too. Why Join Ardent?

Supportive, team‑oriented culture Opportunities for career advancement in Home Health & Hospice Strong compensation & benefits Meaningful work that makes an impact every day Job Summary We are seeking a detail-oriented Business Office Coordinator to support daily administrative operations for our growing healthcare organization.

This role is responsible for medical records management, data entry, billing support, patient file maintenance, office coordination, scheduling support, and customer service. The ideal candidate has healthcare administrative experience, strong computer skills, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Coordinate daily office operations and administrative functions. Manage patient records, medical documents, and employee files. Perform accurate data entry for employee, patient, and billing information. Answer and route incoming calls, assist patients, families, and visitors. Process incoming and outgoing mail, faxes, and office correspondence.

Support billing processes and serve as a liaison for accounts payable activities. Maintain contracts, personnel records, and compliance documentation. Order and track office, medical equipment, and clinical supplies. Update and maintain contact databases and mailing lists. Provide backup support for authorizations, intake, and scheduling.

Promote a positive culture and uphold organizational values. Assist leadership with administrative projects and special assignments.

Qualifications

2 years of data entry or administrative experience preferred. Previous healthcare, home health, hospice, or medical office experience preferred. Experience with medical billing, healthcare administration, or insurance processes preferred. Proficient with Microsoft Office and healthcare software systems. Strong organizational skills with exceptional attention to detail.

Excellent communication, customer service, and interpersonal skills. Ability to handle confidential information with professionalism and discretion. Strong multitasking and problem-solving abilities. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.

Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.