Internal Sales Respresentative (Hardware, Tiles & Sanitaryware) (Paarden Eiland, Cape Town)

A well-established supplier of tiles, sanitaryware and related accessories is seeking a dynamic and customer-focused Internal Salesperson to join their Paarden Eiland branch. The successful candidate will be responsible for assisting customers with selecting tiles, sanitaryware and related accessories, preparing quotations, processing sales orders and delivering exceptional customer service to retail, contractor and commercial clients.

KEY RESPONSIBILITIES

1. Assist walk-in customers with product selection and sales enquiries
2. Provide professional advice on tiles, sanitaryware, bathroom accessories and related products
3. Prepare accurate quotations, invoices and sales orders
4. Follow up on quotations and convert enquiries into sales
5. Maintain strong product knowledge of current ranges and trends
6. Build and maintain relationships with contractors, developers, designers and retail customers
7. Ensure showroom displays are neat, appealing and well stocked
8. Process transactions and coordinate orders with dispatch and warehouse teams
9. Handle customer queries, complaints and after-sales support professionally
10. Achieve monthly sales targets and contribute to branch growth
11. Assist with stock checks and inventory control when required
12. Stay updated on new products, promotions and pricing structures REQUIREMENTS
13. Grade 12 / Matric
14. Previous internal sales experience within the tile, sanitaryware, hardware, building supply or home improvement industry
15. Strong customer service and sales ability
16. Good understanding of tiles, adhesives, bathroom fittings and related products advantageous
17. Computer literate with experience on POS or ERP systems
18. Excellent communication and interpersonal skills
19. Ability to work in a fast-paced retail environment
20. Strong administrative and quotation skills
21. Well presented and professional
22. Able to work alternate weekends RUMUNERATION Market Related