Job description
POSITION SUMMARY
Gamma Mobility is seeking an Acquisition Officer responsible for generating leads, following up on potential customers, and ensuring a seamless onboarding experience. This role requires strong communication, persuasion, and relationship-building skills to convert leads into active customers. ROLES AND RESPONSIBILITIES: ● Identify and acquire new customers through customer referrals, field agents, digital channels, and ride-hailing platform partnerships.
● Organize and participate in community outreach programs and marketing activations to boost customer acquisition. ● Track and follow up on leads to ensure high conversion rates. ● Guide potential customers through the onboarding process, addressing inquiries and concerns. ● Schedule and facilitate customer visits to Gamma Mobility Hubs for profiling and evaluation.
● Maintain accurate records of lead engagement and conversion progress in CRM tools. ● Ensure a seamless customer experience from the first interaction to onboarding. ● Educate potential customers on Gamma Mobility's leasing, financing, and vehicle options. ● Monitor and report on acquisition channel performance, identifying the most effective lead sources.
● Provide insights on market trends, customer behavior, and acquisition challenges. ● Support the continuous improvement of acquisition strategies through data-driven recommendations.
Requirements
● Bachelor’s degree in Business Administration, Marketing, Communications, Economics, or a related field. ● Good understanding of business development, customer acquisition strategies, and sales processes. ● At least 1-2 years of experience in sales, business development, or customer acquisition roles, preferably within the gig economy, tech, or mobility sectors.
● Proven track record of acquiring new customers or business partnerships in a competitive market. ● Experience with lead generation, outreach strategies, and pipeline management. ● Ability to engage potential customers or partners and convert them into long-term relationships or clients.
Benefits
● You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa. ● You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward. ● You would work alongside passionate, talented colleagues who share your commitment to excellence.
● You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers. ● You would enjoy a comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.