RN Triage

Nature of Duties: Serve as the key contact for patients and staff, ensuring excellent customer service and patient care.

Responsibilities include

quality assessment, care management, caller registration, physician referrals, office support, and patient satisfaction.

Qualifications

High school diploma. RN license in IL BLS and ACLS certifications required. Minimum 2 years of RN experience or 1 year as cardiology RN. Full-time position with flexible schedule; general daytime hours with occasional evenings. Specific Duties: Handle high-volume calls, triage patients, and document patient concerns in EMR.

Communicate issues to physicians/providers. Maintain accurate patient records (medication list, allergies, chart notes) in EMR. Respond to phone calls (e.g., pharmacy refills, home health agencies). Provide patient and family education as needed. Schedule appointments, e. Refills, and manage office support tasks. Perform other duties as assigned.

Compensation

Pay starting at $‎34.3750 . Pay will commensurate with experience Company Benefits: Choice of three health insurance plans Dental insurance coverage Vision insurance coverage 401(k) with company match and profit-sharing plan Company-paid short-term and long-term disability coverage Company-paid life insurance for you and your family Access to company-provided training and educational resources Eligibility for annual merit-based performance increases Accrued General Purpose Time (GPT) Eight company-paid holidays Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days Complimentary Employee Assistance Program (EAP) for all employees and their dependents.

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