Business Analyst

Job Title: Business Analyst Location: Hyderabad Job Type: Permanent Employment Type: Full-Time About Blink. Swag: Blink. Swag is a leading provider of branded merchandise, offering customized swag solutions for businesses. We specialize in creating high-quality promotional products that enhance brand visibility and engagement.

Job Summary

Blink. Swag is looking for a highly analytical and process-driven Business Analyst who can identify operational gaps, improve workflows, and translate business requirements into ERP-based technical solutions. The ideal candidate will work closely with different departments, including Operations, Sales, Procurement, Finance, Production, and Management, to optimize processes and coordinate with the ERP/Development team for automation and system enhancements.

The candidate must understand both business operations and technical ERP workflows to bridge the gap between users and developers.

Key Responsibilities

● Analyze existing business processes, workflows, and operational challenges across departments. ● Gather business requirements from stakeholders and convert them into detailed ERP functional and technical documentation. ● Work closely with ERP developers and technical teams to implement system improvements and automation.

● Identify bottlenecks, inefficiencies, duplicate work, and manual processes, and propose scalable ERP solutions. ● Prepare process flow diagrams, SOPs, workflow maps, BRDs (Business Requirement Documents), and user stories. ● Coordinate ERP modules implementation, testing, UAT (User Acceptance Testing), and deployment activities.

● Monitor system performance and recommend continuous process improvements. ● Ensure ERP solutions align with the company's operational goals and business growth strategies. ● Conduct training sessions and provide ERP support to internal teams. ● Collaborate with management to improve reporting, dashboards, KPIs, and business intelligence visibility.

● Assist in data migration, process standardization, and workflow automation initiatives. ● Support change management and ensure smooth adoption of new ERP processes.

Required Skills

& Qualifications ● Bachelor’s degree in Business Administration, Computer Science, Information Systems, Software Engineering, or related field. ● 2–5 years of experience as a Business Analyst, ERP Functional Consultant, or Process Improvement Analyst. ● Strong understanding of ERP systems, workflow automation, and business process optimization.

● Experience in translating operational requirements into technical specifications. () ● Knowledge of process mapping, ERP implementation lifecycle, and workflow standardization. () ● Familiarity with inventory, procurement, sales, finance, production, or supply chain operations is preferred. ● Strong analytical, communication, and documentation skills.

● Ability to coordinate between technical teams and business stakeholders effectively. ● Experience with tools such as ERP systems, Zoho, Odoo, SAP, Microsoft Dynamics, Jira, Click. Up, Visio, Lucidchart, or similar platforms will be an advantage. ● Understanding of workflow automation and business intelligence concepts is a plus.

() Preferred Qualities ● Problem-solving mindset with attention to operational efficiency. ● Ability to understand complex workflows and simplify them through ERP solutions. ● Strong coordination and stakeholder management abilities. ● Process-oriented thinking with a continuous improvement approach. ● Ability to work in a fast-paced and growing organization.