Learning/Program Manager

Key Responsibilities

Program Development and Management: ● Develop, implement, and oversee learning programs, including webinars, workshops, and courses, ensuring they align with organizational goals. ● Manage end-to-end program logistics, including scheduling, participant communications, and coordination with other departments. ● Continuously evaluate and improve program content and delivery to meet client needs.

Content Creation and Collaboration: ● Work closely with subject matter experts, designers, and facilitators to develop engaging learning materials (e.g., presentations, videos, and course outlines). ● Ensure that all content meets the company’s quality and branding standards. Data Analysis and Reporting: ● Monitor and assess program performance through surveys, feedback forms, and other tools to ensure effectiveness.

● Generate reports and provide insights for improvement and future planning. Stakeholder Engagement: ● Act as a liaison between clients, facilitators, and the internal team to ensure seamless communication and program delivery. ● Manage relationships with external vendors or partners as needed for program execution. Technology and Tools: ● Utilize tools like Zoho, Canva, and other project management platforms to organize and manage learning programs effectively.

● Stay updated on the latest learning management systems (LMS) and recommend technology solutions to enhance delivery.