IT Specialist

This vacancy is for a IT Specialist in the Office of the Secretary, Office of the Chief Information Officer within the Department of Commerce.

As an IT Specialist, you will perform the following duties: Design and maintain the Configuration Management (CM) plan, configuration item hierarchy, identification practices, baselines, and status accounting. Lead the Change Advisory Boards (CABs); assess change requests for feasibility, impact, risk, priority, and implementation progress.

Administer CM tools, verify actual configurations against baselines, correct discrepancies, and use metrics to improve processes. Coordinate stakeholders, guide contractors, support, and communicate changes, procedures, and training to CAB participants. This position is also advertised under OS-OCIO-ST-27-13088482 , which is open to Merit Promotion eligible applicants.

If you want to be considered for both, you must apply to both announcements. This Job Opportunity Announcement may be used to fill other IT Specialist GS-2210-12, FPL GS-12 positions within the Department of Commerce in the same geographical location or local commuting area with the same qualifications and specialized experience.

Qualification requirements in the vacancy announcements are based on the U.S. Office of Personnel Management (OPM) Qualification Standards Handbook, which contains federal qualification standards. This handbook is available on the Office of Personnel Management's website located at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=Occupational-Series Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service.

Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government. Experience includes paid and unpaid work, including volunteer work through National Service programs (e.

g., Peace Corps, Ameri. Corps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify at the GS-12 level: BASIC REQUIREMENT: All applicants must have IT-related experience demonstrating each of the four competencies listed below. Attention to detail: Is thorough when performing work and conscientious about attending to detail. Customer Service

• Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication
• Expresses information (for example, ideas or facts) to individuals or groups effectively, considering the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving
• Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND This position requires one year of specialized experience at the next lower (GS-11 or equivalent pay band) level. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to perform the duties of the position and is typically in or related to the work of the position to be filled. Experience must be Information Technology (IT) related. SPECIALIZED EXPERIENCE: You must possess one full year (52 weeks) of specialized experience equivalent to the GS-11 (or equivalent pay band) level in the Federal service. Specialized experience is defined as: Developing and administering Configuration Management Plans (CMPs) and automated tools across enterprise-level IT environments. Managing and controlling hardware and software configuration items (CIs) and establishing and maintaining configuration baselines. Planning and executing configuration audits (Physical and Functional) to verify system integrity and reconcile discrepancies between live environments and CM databases. Coordinating cross-functional stakeholders to streamline IT changes and facilitating Change Advisory Boards (CABs).

There is no positive education requirement for this position.