Social Media Specialist

What You'll Own Manage day-to-day social media activities across multiple client accounts, including more complex campaigns and client needs. Lead routine client communications, including status calls, meeting agendas, project recaps, and performance updates. Develop monthly content calendars and publishing strategies that align with each client's goals and brand.

Use audience insights and social media performance to recommend content ideas and opportunities for improvement. Work closely with PR, influencer, creative, paid media, and account teams to support integrated marketing campaigns. Manage community engagement and social listening to monitor conversations, brand mentions, and audience sentiment.

Identify trending topics, platform updates, and real-time opportunities to increase engagement and brand visibility. Present social media recommendations, campaign results, and new ideas to clients and internal teams. Regularly bring forward creative ideas for leveraging current trends or developing new opportunities for client brands.

Track social media KPIs and turn performance data into actionable recommendations. Mentor and guide interns, helping them build social media skills and prepare for future coordinator-level responsibilities. Manage multiple campaigns and deadlines while maintaining high-quality work and consistent client communication.

What We're Looking For

1–2 years of experience in social media, digital marketing, public relations, communications, or a related field. Experience managing social media accounts and developing content calendars. Strong understanding of major social media platforms and their unique audiences, content formats, and best practices. Ability to review analytics and use performance insights to recommend improvements.

Strong written and verbal communication skills, including confidence leading routine client discussions. Good project management skills and the ability to balance multiple accounts, campaigns, and deadlines. A creative mindset, with the ability to proactively bring new ideas and recommendations to the team. Strong organizational skills, professionalism, and attention to detail.

Ability to work collaboratively and take ownership of assigned client accounts and projects. Interest in developing stronger strategic thinking and client management skills.

Nice to Have

Experience working in a public relations, digital marketing, advertising, or franchise marketing agency. Experience managing multiple client accounts or supporting larger marketing campaigns. Familiarity with social media scheduling, analytics, reporting, and social listening tools. Exposure to influencer marketing, media relations, community management, or integrated campaigns.

Experience mentoring interns or supporting junior team members. A bachelor's degree in Marketing, Communications, Public Relations, or a related field. Why Champion You'll work on brands people actually recognize and on campaigns where the results show up in a restaurant's sales the same week. Our digital practice is growing and new digital tools are being unlocked regularly.

If you want to own accounts, go deep technically, and see your work move a business, this is that seat. Champion is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.