Senior Consultant

We are looking for a Business Analyst who will work closely with clients and internal delivery teams to assess existing business processes, identify automation opportunities, and drive end-to-end solution delivery — from requirements gathering through to business case presentation.

Responsibilities

• Conduct detailed process assessments (as-is/to-be analysis) to understand current workflows, pain points, and inefficiencies. • Identify opportunities for automation and process optimization, and build a pipeline of improvement initiatives. • Prepare comprehensive Business Requirement Documents (BRDs) capturing functional and non-functional requirements. • Collaborate with the development/technical team to design and build solutions addressing client business challenges. • Present business cases, solution recommendations, and ROI analysis to client stakeholders and internal leadership. • Conduct root cause analysis on process gaps and recommend corrective/preventive actions. • Perform cost-benefit and feasibility analysis for proposed automation initiatives. • Define success metrics/KPIs for implemented solutions and track post-implementation performance. • Manage requirement traceability, ensuring solutions align with business objectives throughout the project lifecycle. • Facilitate workshops, stakeholder interviews, and process walkthroughs to gather requirements. • Support UAT (User Acceptance Testing) planning and execution to validate solutions before go-live. • Create process documentation, SOPs, and training materials for new/automated processes. • Act as a liaison between business stakeholders, technical teams, and leadership to ensure alignment throughout the solution lifecycle. • Stay updated on emerging automation tools/technologies (RPA, BPM, low-code platforms) relevant to process improvement. • Manage change management activities to ensure smooth adoption of new processes/tools by end users.

Requirements

• Strong analytical and problem-solving skills with experience in process mapping (e.g., Visio, Lucidchart) and documentation. • Proficiency in creating BRDs, FRDs, process flow diagrams, and SOPs. • Experience working with cross-functional teams including developers, QA, and business stakeholders. • Strong stakeholder management and presentation skills — comfortable presenting to client and senior leadership. • Working knowledge of automation tools/concepts (RPA, workflow automation, BPM platforms) is a plus. • Bachelor's degree in Business Administration, Finance, Information Systems, or related field.

Additional: Good to Have • Prior experience in Finance & Accounting (F&A) operations, specifically in Accounts Payable (AP), Accounts Receivable (AR), or General Ledger (GL) towers. • Exposure to ERP systems (SAP, Oracle, etc.) relevant to F&A processes. • Certification in Business Analysis (CBAP, PMI-PBA) or Lean Six Sigma.